Monthly Archives: January 2016

Remove mediplayer.net Pop Up Ads

Did you just get a popup from mediplayer.net and wonder where it came from? Did the mediplayer.net ad appear to have been launched from a web site that under normal circumstances don’t use advertising such as pop-up windows? Or did the mediplayer.net pop-up show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here’s a screenshot of the mediplayer.net pop-up ad when it showed up on my computer:

mediplayer.net pop up

(I know, lots of watermarks. Have to do it to stop the copy-cats.)

If this description sounds like your experience, you most likely have some adware installed on your system that pops up the mediplayer.net ads. There’s no use contacting the owners of the website you currently were browsing. The ads are not coming from them. I’ll do my best to help you with the mediplayer.net removal in this blog post.

I found the mediplayer.net pop-up on one of the lab machines where I have some adware running. I’ve talked about this in some of the previous blog posts. The adware was installed on purpose, and from time to time I check if anything new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on website that usually don’t show ads, or if some new files have been saved to the hard-drive.

mediplayer.net resolves to the 52.21.93.46 IP address.

So, how do you remove the mediplayer.net pop-up ads? On the machine where I got the mediplayer.net ads I had MedPlayerNewVersion, Movie Wizard and istartsurf installed. I removed them with FreeFixer and that stopped the mediplayer.net pop-ups and all the other ads I was getting in Mozilla Firefox.

The issue with this type of pop-up is that it can be initiated by many variants of adware, not just the adware running on my system. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

To remove the mediplayer.net pop-up ads you need to review your computer for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

  1. Check what programs you have installed in the Add/Remove programs dialog in the Windows Control Panel. Do you see anything that you don’t remember installing or that was recently installed?
  2. How about your add-ons you installed in your browsers. Anything in the list that you don’t remember installing?
  3. If that did not help, you can give FreeFixer a try. FreeFixer is built to assist users when manually tracking down adware and other types of unwanted software. It is a freeware utility that I’ve been working since 2006 and it scans your machine at lots of locations where unwanted software is known to hook into your computer. If you would like to get additional details about a file in FreeFixer’s scan result, you can just click the More Info link for that file and a web page with a VirusTotal report will open up, which can be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Here you can see FreeFixer in action removing pop-up ads:

Did this blog post help you to remove the mediplayer.net pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

Remove updateauto.freecodecheck.com Pop Up Ads

Did you just get a pop-up from updateauto.freecodecheck.com and wonder where it came from? Did the updateauto.freecodecheck.com ad appear to have been initiated from a web site that under normal circumstances don’t use advertising such as pop-up windows? Or did the updateauto.freecodecheck.com pop-up show up while you clicked a link on one of the big search engines, such as Google, Bing or Yahoo?

Here’s how the updateauto.freecodecheck.com pop-up looked like when I got it on my computer:

updateauto.freecodecheck.com pop up

If this description sounds like your story, you probably have some adware installed on your machine that pops up the updateauto.freecodecheck.com ads. Contacting the site owner would be a waste of time. The ads are not coming from them. I’ll do my best to help you with the updateauto.freecodecheck.com removal in this blog post.

Those that have been reading this blog already know this, but for new visitors: Some time ago I dedicated some of my lab machines and intentionally installed some adware programs on them. Since then I have been tracking the actions on these machines to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself, or if it downloads additional unwanted software on the systems. I first spotted the updateauto.freecodecheck.com pop-up on one of these lab machines.

updateauto.freecodecheck.com was created on 2015-11-27. updateauto.freecodecheck.com resolves to the 37.48.124.203 IP address.

So, how do you remove the updateauto.freecodecheck.com pop-up ads? On the machine where I got the updateauto.freecodecheck.com ads I had CPUMiner, GamesDesktop and PineTree installed. I removed them with FreeFixer and that stopped the updateauto.freecodecheck.com pop-ups and all the other ads I was getting in Mozilla Firefox.

Judging from Alexa’s traffic rank, updateauto.freecodecheck.com is getting quite a lot of traffic:

freecodecheck.com traffic

The problem with pop-ups such as this one is that it can be launched by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done? To remove the updateauto.freecodecheck.com pop-up ads you need to check your system for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

The first thing I would do to remove the updateauto.freecodecheck.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows Operating System you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something dubious listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed approximately about the same time as you started seeing the updateauto.freecodecheck.com pop-ups.

The next thing to check would be your browser’s add-ons. Adware often appear under the add-ons dialog in Firefox, Chrome, Internet Explorer or Safari. Is there something that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think you will be able to track down and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop about 8 years ago. It’s a tool designed to manually find and remove unwanted software. When you’ve identified the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked down like many other removal tools out there. It won’t require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having problems deciding if a file is legit or adware in FreeFixer’s scan result, click on the More Info link for the file. That will open up your browser with a page which contains additional details about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video tutorial showing FreeFixer in action removing pop-up ads:

Did you find any adware on your machine? Did that stop the updateauto.freecodecheck.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!

Remove pwrtrade.com Pop Up Ads

Did you just get a pop-up from pwrtrade.com and ask yourself where it came from? Did the pwrtrade.com ad appear to have been popped up from a web site that under normal circumstances don’t use advertising such as pop-up windows? Or did the pwrtrade.com pop-up show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here is how the pwrtrade.com ad looked like on my machine:

lps.pwrtrade.com pop up

If this description sounds like what you are seeing, you presumably have some adware installed on your system that pops up the pwrtrade.com ads. So there’s no use contacting the site owner. The advertisements are not coming from them. I’ll do my best to help you with the pwrtrade.com removal in this blog post.

Those that have been visiting this blog already know this, but here we go: A little while back I dedicated a few of my lab systems and intentionally installed some adware programs on them. I’ve been monitoring the actions on these systems to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself, or if it installs additional unwanted software on the systems. I first noticed the pwrtrade.com pop-up on one of these lab systems.

pwrtrade.com resolves to the 104.20.21.60 IP address and lps.pwrtrade.com to 107.180.51.7.

So, how do you remove the pwrtrade.com pop-up ads? On the machine where I got the pwrtrade.com ads I had SSFK.exe, FastSearch, PhaseProfessor, YTDownloader, WebShield, SFKEX64.exe, PrimaryColor, mystartsearch and Wajam installed. I removed them with FreeFixer and that stopped the pwrtrade.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The problem with pop-ups like this one is that it can be popped up by many variants of adware, not just the adware on my machine. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the pwrtrade.com ads removal:

  1. What software do you have installed if you look in the Add/Remove programs dialog in the Windows Control Panel? Something that you don’t remember installing yourself or that was recently installed?
  2. You can also check the add-ons you installed in your browsers. Same thing here, do you see anything that you don’t remember installing?
  3. If that does not help, you can give FreeFixer a try. FreeFixer is built to assist users when manually tracking down adware and other types of unwanted software. It is a freeware utility that I’ve been working since 2006 and it scans your system at lots of locations where unwanted software is known to hook into your computer. If you would like to get additional details about a file in FreeFixer’s scan result, you can just click the More Info link for that file and a web page with a VirusTotal report will open up, which can be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Did this blog post help you to remove the pwrtrade.com pop-up ads? Please let me know or how I can improve this blog post.

Thank you!

Remove itrack.click Pop Up Ads

Does this sound familiar? You see pop-up ads from itrack.click while browsing on websites that in general don’t advertise in pop-up windows. The pop-ups manage to get round the built-in pop-up blockers in Firefox, Chrome, Internet Explorer or Safari. Perhaps the itrack.click pop-ups appear when clicking search results from Google? Or does the pop-ups appear even when you’re not browsing?

Here’s how the itrack.click pop-up looked like when I got it on my machine:

itrack.click pop up

(I’m sorry for the many watermarks. If I don’t add them, the screenshot always show up at some copy-cat blogs.)

If this sounds like what you are seeing on your machine, you probably have some adware installed on your machine that pops up the itrack.click ads. There’s no use contacting the owners of the web site you currently were browsing. The ads are not coming from them. I’ll try help you to remove the itrack.click pop-ups in this blog post.

If you have been reading this blog already know this, but if you are new: Recently I dedicated some of my lab computers and deliberately installed some adware programs on them. I have been monitoring the behaviour on these computers to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself automatically, or if it installs additional unwanted software on the computers. I first spotted the itrack.click pop-up on one of these lab machines.

itrack.click resolves to 178.62.155.89. itrack.click was registered on 2015-12-28.

So, how do you remove the itrack.click pop-up ads? On the machine where I got the itrack.click ads I had gosearch.me, Windows Menager, Live Malware Protection and SmartComp Safe Network installed. I removed them with FreeFixer and that stopped the itrack.click pop-ups and all the other ads I was getting in Mozilla Firefox.

The issue with this type of pop-up is that it can be launched by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the itrack.click ads removal:

The first thing I would do to remove the itrack.click pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can reach this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows Operating System you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something strange-looking in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed approximately about the same time as you started seeing the itrack.click pop-ups.

Then you can examine you browser add-ons. Adware often appear under the add-ons dialog in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Anything that you don’t remember installing?
Firefox add-ons manager

I think you will be able to identify and remove the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I’ve developed since 2006. Freefixer is a tool designed to manually track down and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked down like many other removal tools out there. It won’t require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having difficulties determining if a file is clean or adware in the FreeFixer scan result, click on the More Info link for the file. That will open up a web page which contains more details about the file. On that web page, check out the VirusTotal report which can be quite useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any adware on your machine? Did that stop the itrack.click ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!

Remove secureadserver.com Pop Up Ads

Does this sound like what you are seeing right now? You see pop-up ads from secureadserver.com while browsing websites that mostl of the time don’t advertise in pop-up windows. The pop-ups manage to evade the built-in pop-up blockers in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Perhaps the secureadserver.com pop-ups appear when clicking search results from Google? Or does the pop-ups show up even when you’re not browsing?

Here’s how the secureadserver.com pop-up looked like when I got it on my computer:

secureadserver.com pop up

(I’m sorry for the many watermarks. If I don’t add them, the screenshot always show up at some copy-cat blogs.)

Does this sound like what you see your machine, you presumably have some adware installed on your machine that pops up the secureadserver.com ads. So there’s no use contacting the site owner. The ads are not coming from them. I’ll do my best to help you remove the secureadserver.com pop-up in this blog post.

I found the secureadserver.com pop-up on one of the lab systems where I have some adware running. I’ve talked about this in some of the previous blog posts. The adware was installed on purpose, and from time to time I check if something new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on web site that usually don’t show ads, or if some new files have been saved to the hard-drive.

secureadserver.com resolves to the 91.109.10.128 IP address. secureadserver.com was created on 2013-04-04.

So, how do you remove the secureadserver.com pop-up ads? On the machine where I got the secureadserver.com ads I had PrimaryColor, FastSearch, SSFK.exe, mystartsearch, YTDownloader, SFKEX64.exe, WebShield, PhaseProfessor and Wajam installed. I removed them with FreeFixer and that stopped the secureadserver.com pop-ups and all the other ads I was getting in Mozilla Firefox.

It seems as secureadserver.com is getting quite a lot of traffic, based on Alexa’s traffic rank:

secureadserver.com traffic

The issue with this type of pop-up is that it can be popped up by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the secureadserver.com ads removal:

The first thing I would do to remove the secureadserver.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something suspicious in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed about the same time as you started seeing the secureadserver.com pop-ups.

Then I would check the browser add-ons. Adware often turn up under the add-ons menu in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think most users will be able to track down and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I’ve developed since 2006. It’s a tool built to manually find and uninstall unwanted software. When you’ve tracked down the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked down like many other removal tools out there. It won’t require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having problems figuring out if a file is safe or adware in FreeFixer’s scan result, click on the More Info link for the file. That will open up your web browser with a page which contains more details about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any adware on your machine? Did that stop the secureadserver.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!

Remove media-surv.com Pop Up Ads

Does this sound like your story? You see popup ads from media-surv.com while browsing sites that usually don’t advertise in pop-up windows. The pop-ups manage to find a way round the built-in popup blockers in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Maybe the media-surv.com pop-ups appear when clicking search results from a Google search? Or does the pop-ups appear even when you’re not browsing?

Here’s how the media-surv.com pop-up looked like when I got it on my system:

media-surv.com pop up

If this description sounds like your machine, you apparently have some adware installed on your system that pops up the media-surv.com ads. There’s no use contacting the owners of the web site you currently were browsing. The ads are not coming from them. I’ll do my best to help you with the media-surv.com removal in this blog post.

Those that have been reading this blog already know this, but for new visitors: A little while back I dedicated a few of my lab computers and intentionally installed a few adware programs on them. I’ve been monitoring the behaviour on these machines to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware auto-updates, or if it installs additional unwanted software on the systems. I first noticed the media-surv.com pop-up on one of these lab machines.

media-surv.com resolves to the 162.255.119.251 address and www.media-surv.com to 54.192.195.34. media-surv.com was registered on 2015-12-09.

Here’s the traffic rank for┬ámedia-surv.com:

media-surv.com traffic

So, how do you remove the media-surv.com pop-up ads? On the machine where I got the media-surv.com ads I had PineTree, GamesDesktop and CPUMiner installed. I removed them with FreeFixer and that stopped the media-surv.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The issue with this type of pop-up is that it can be popped up by many variants of adware, not just the adware that’s installed on my computer. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

To remove the media-surv.com pop-up ads you need to review your system for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

The first thing I would do to remove the media-surv.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something strange-looking listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed approximately about the same time as you started getting the media-surv.com pop-ups.

Then you can examine you browser add-ons. Adware often turn up under the add-ons dialog in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think most users will be able to identify and remove the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop about 8 years ago. It’s a tool built to manually track down and remove unwanted software. When you’ve tracked down the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not locked down like many other removal tools out there. It won’t require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having a mess figuring out if a file is clean or adware in FreeFixer’s scan report, click on the More Info link for the file. That will open up your browser with a page which contains more details about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any adware on your machine? Did that stop the media-surv.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!

Remove chakari4terium.com Pop Up Ads

Did you just get a pop-up from chakari4terium.com and wonder where it came from? Did the chakari4terium.com ad appear to have been launched from a web site that under normal circumstances don’t use advertising such as pop-up windows? Or did the chakari4terium.com pop-up show up while you clicked a link on one of the big search engines, such as Google, Bing or Yahoo?

Here is how the chakari4terium.com ad looked like on my computer:

chakari4terium.com pop up

If you also see this on your machine, you most likely have some adware installed on your computer that pops up the chakari4terium.com ads. So there’s no use contacting the site owner. The ads are not coming from them. I’ll try help you to remove the chakari4terium.com pop-ups in this blog post.

Those that have been spending some time on this blog already know this, but here we go: Recently I dedicated a few of my lab machines and intentionally installed a few adware programs on them. I have been monitoring the behaviour on these systems to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware updates itself, or if it installs additional unwanted software on the computers. I first spotted the chakari4terium.com pop-up on one of these lab computers.

chakari4terium.com was created on 2015-12-17. chakari4terium.com resolves to 104.24.127.128.

So, how do you remove the chakari4terium.com pop-up ads? On the machine where I got the chakari4terium.com ads I had Windows Menager, SmartComp Safe Network, gosearch.me and Live Malware Protection installed. I removed them with FreeFixer and that stopped the chakari4terium.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The problem with pop-ups such as this one is that it can be launched by many variants of adware, not just the adware that’s installed on my system. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

So, what can be done? To remove the chakari4terium.com pop-up ads you need to review your computer for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

  1. Check what programs you have installed in the Add/Remove programs dialog in the Windows Control Panel. Do you see something that you don’t remember installing or that was recently installed?
  2. How about your add-ons you installed in your browsers. Anything in the list that you don’t remember installing?
  3. If that did not help, I’d recommend a scan with FreeFixer to manually track down the adware. FreeFixer is a freeware tool that I’m working on that scans your computer at lots of locations, such as browser add-ons, processes, Windows services, recently modified files, etc. If you want to get additional details about a file in the scan result, you can click the More Info link for that file and a web page will open up with a VirusTotal report which will be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example
    An example of FreeFixer’s “More Info” links. Click for full size.

Here you can see FreeFixer in action removing the adware that caused pop-up ads:

Did you find any adware on your machine? Did that stop the chakari4terium.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!

Remove safesoftware**.com Pop Up Ads

Did you just get a pop-up from safesoftware18.com and ask yourself where it came from? Did the safesoftware18.com ad appear to have been launched from a web site that under normal circumstances don’t use advertising such as pop-up windows? Or did the safesoftware18.com pop-up show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here is a screenshot on the safesoftware18.com pop-up from my system:

safesoftware**.com pop up

If this description sounds like what you are seeing, you probably have some adware installed on your machine that pops up the safesoftware18.com ads. So don’t send angry emails to the web site you were browsing, the ads are probably not coming from them, but from the adware on your computer. I’ll do my best to help you remove the safesoftware18.com pop up in this blog post.

Those that have been spending some time on this blog already know this, but for new visitors: Some time ago I dedicated a few of my lab machines and intentionally installed a few adware programs on them. Since then I have been monitoring the behaviour on these systems to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the adware auto-updates, or if it downloads and installs additional unwanted software on the machines. I first observed the safesoftware18.com pop-up on one of these lab machines.

www.safesoftware18.com resolves 54.192.98.139.

I’ve also spotted a bunch of similar domains:

  • safesoftware10.com
  • safesoftware11.com
  • safesoftware12.com
  • safesoftware13.com
  • safesoftware14.com
  • safesoftware15.com
  • safesoftware16.com
  • safesoftware17.com

I will not be surprised if the follow domains shows up in the future:

  • safesoftware18.com
  • safesoftware19.com
  • safesoftware20.com
  • safesoftware21.com
  • safesoftware22.com
  • safesoftware23.com
  • safesoftware24.com
  • safesoftware25.com
  • safesoftware26.com
  • safesoftware27.com
  • safesoftware28.com
  • safesoftware29.com
  • safesoftware30.com

So, how do you remove the safesoftware18.com pop-up ads? On the machine where I got the safesoftware18.com ads I had Windows Menager, Live Malware Protection, SmartComp Safe Network and gosearch.me installed. I removed them with FreeFixer and that stopped the safesoftware18.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The problem with pop-ups like this one is that it can be launched by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the safesoftware18.com ads removal:

The first thing I would do to remove the safesoftware18.com pop-ups is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can reach this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something suspect in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed approximately about the same time as you started getting the safesoftware18.com pop-ups.

Then I would check the browser add-ons. Adware often appear under the add-ons menu in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think you will be able to find and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop about 8 years ago. It’s a tool built to manually track down and remove unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It will not require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having difficulties determining if a file is legit or adware in FreeFixer’s scan result, click on the More Info link for the file. That will open up a web page which contains more information about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Here’s a video tutorial which shows FreeFixer in action removing adware that caused pop-up ads:

Did you find any adware on your machine? Did that stop the safesoftware18.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!