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$7 - Евгений Тавенок

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08 June 2010

Please give me some feedback on FreeFixer

What do you think about the FreeFixer application and the freefixer.com web site? I've set up this blog post so you easily can post your feedback. Want to see a new feature? Did you spot a spelling error? Did FreeFixer fail to remove some malware file? Want to see more screenshots?

Please post your feedback below. Anything is welcome. If you see someone already has posted your suggestion, please give them a "thump up".

Comments

Wallop Thongdon-ngaw writes

4 thumbs

Great!!!
I have done that fix srvklw32.exe on my pc.
It's causing peak and used cpu much more 60% at all time.

I so happy.
Thank so much.

# 16 Jul 2010, 2:18

Alex writes

2 thumbs

free fixer is a good program
it helped my desktop run mutch faster

# 17 Jul 2010, 21:26

JOSE writes

0 thumbs

I used once then was good.......lost the program but finally got it back it' just great

# 2 Sep 2010, 22:22

Brian writes

1 thumb

Great program! This thing fixes stuff that many of the popular programs don't fix. Only problem is it is hard to find, used it a while back and couldn't find it again for the life of me :-)

The only suggestion that I can make is to have some sort of centralized reporting feature. So you can load it up on network machines and have it run, then report the results and let someone know on a server if action needs to take place.

# 14 Sep 2010, 9:11

Chris writes

-1 thumb

This program fixed my brand new laptop that somehow got a trojan. The machine wasn't a week old and I had start up trojan/viruses! I was not happy. THANK YOU Free Fixer!

# 14 Oct 2010, 6:36

Ronald writes

0 thumbs

Hi Roger,

I tried FreeFixer v0.58 2 times but both times it hangs on scanning drivers. Is this a known issue?

Regards,
Ronald

# 28 Oct 2010, 2:52

Roger Karlsson writes

-1 thumb

@Ronald: There is a known issue where the scan sometimes hangs while the Windows operating system is downloading updates in the background. This can be resolved by visiting the Windows update site http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us to download all high-priority updates. Once the updates have been installed and the machine has been restarted, the FreeFixer scan should proceed from start to end without any problems.

Did this solve the problem?

# 2 Nov 2010, 14:02

Theo writes

-2 thumbs

Best program I came across,found and deleted some issues the very first time I used it,unbelievable! Thank you!

# 6 Nov 2010, 16:13

mark writes

-3 thumbs

Brill, best software ive used with out concern of what im deleting. Thank you i will spread the word.

# 13 Dec 2010, 9:27

dip writes

-2 thumbs

Heyyyy,

Free Fixer done a lot for my desktop

'll glad 2 receive for updates and powerful product from Team

# 23 Dec 2010, 10:21

Christine Diane Nichols writes

Show comment -6 thumbs

Shannon Sandy writes

0 thumbs

Hi, I love your program, thanks so much for making it available to us. I'm having a problem, I can't get the windows system tool to work, even on my admin. acct. I've found duplicate files, of legit. files in my sys.32 file. I really would like to check this. can you help? Also,can freefixer work in safe mode? I feel I have hidden data leakage, as my file sharing in all accts. on PC will turn on, over & over, AFTER I made sure they were all off. any help would be greatly appreciated! thanks again for all your work, this is a great program!
Shannon :)

# 27 May 2011, 1:55

dedsaa writes

-2 thumbs

действительно здорово

# 1 Jun 2011, 2:43

sw9280 writes

-2 thumbs

I am a Chinese,use protableapps.com system in Flash Memery(U disk).
Hope FreeFixer english edition would provide Portable edition, use cloudy technology,hope it to Integrate an anti-virus scanner in FreeFixer,Improve rootkit detection,Add more scan locations, such as services, Firefox settings, etc.
If you can do it ,please send mail to me !

I want to contribution for FreeFixer, so hope include Feedback function.
If only a main *.exe file in FreeFixer ,I could intall it in portableapps.com system by myself.
Thank you very much.

# 25 Aug 2011, 20:38

DMH writes

-1 thumb

I am NOT a Chinese ... (???)


But, I did stay at a Holiday Inn Express last night! ….

Suggested Change: Anyway that you might please change your Bot-Be-Gone question ... or else kill all of the 3-legged cats in the world (especially the one my neighbor has, please!) ... took me 2 hours of frustration caused by being denied dozens of times before I realized what the question meant to ask was "How many legs does a (4-legged) cat have?", (since 3-legged cats dont have 4 legs) ... well I finally got it right by knowing that if a cat had 100 legs he'd be a centipede; so I started at 99 and worked my way back to the solution ... thereby gaining safe-passage for myself into this comment window! (Boy!!! I Hope the question to get back out of here isn't so tough)! :-)

Anyhow,

I most-certainly-completely-and-unconditionally DO love freefixer ... but I am not IN love with her. Nonetheless,I must confess: I do want to have her babies!!!

... And I probably would have gotten away with it too, if it weren't for you blasted kids ... and yer pesky dog!!

(Well, you kids, your dog and the whole "I'm a dude-factor" ... other than that though, I bet I woulda' been "in"!! C'mon?!!? .... stop the hate!!)

“Thanks again mang! Keep up the nice work!!

PS: I am still not Chinese

# 9 Oct 2011, 11:39

DMH writes

-1 thumb

Christine Diane Nichols writes

"please remove free-fixer from my computer ASAP!"

Let me guess, and I'll betcha' bucks ta' donuts that I'm dead-nutz accurate too!? But only because there is no other rational possibility to explain *YOU*- here we go...

Roger crept into your house while you slept, grabbed a beer from your fridge and then installed his software onto your PC! When arriving at the Terms of Service agreement he even clicked "I Agree" for you!! It prolly wasn't personal; he's just a hard-hittin' go-getting type triple A+ personality ... I heard the guy wears 3 watches; ON EACH WRIST! And he was probably just bored that night!? - Anyhow, since his labor is voluntary and his Public Service FreeFixer offering is Freeware, he probably didn't charge you ALL that much ... (right on the money, so far ... right!!?) ...

Shortly after waking up, seeing the 6-DIGIT invoice that he left, you felt like you were being "price-gouged" and a bright girl like you "would NOT be taken advantage of!!" So, preparing for battle, you began mental-preparations first by forcing your mind to perpetually overlook the fact that all 6 of those digits on the invoice were ZEROES! You then paid a hypno-therapist $275 to clean everything up for your sub-conscious by replacing reality with a quaint fairytale about a sweet, sweet honorable Princess whose gold and jewels were all stolen from her by the Evil Hobbit Roger.

Upon finally logging into your PC for the first time that day a SUDDEN-HORROR came over you when you realized that your Windows 7 desktop(which had been factory-restored 2 days earlier) was missing the "Run" command from its Start Menu! Not knowing that it was obviously a result of "Roger-less condition" known as "Windows 7 Defaults" ... It would have mattered NONE at that point anyhow! So falling to your knees, and with a ROYAL-Scream ... screamed: "DAMN YOU ROGER!!! DAMN YOU ROGER AND YOUR FREEFIXER!!!" ... 180 seconds later you found your royal-'high'ness "here" ... on Roger's site ... ready to bark the royal-order demanding that he immediately undo the terrible things he had done to your kingdom ... On one end of the Royal-Statute you placed your Royal-initials, followed by an exclamation point(ASAP!) ... and at the other end you placed a "please" - obligatory smokescreen, superficial, "for the record" and artificial ... evidence-I'm-civilized - Royal-manners! A weak attempt to throw us off of your trail as a warped psychopath who suffers the consequences of her ACUTE Ego-Centric-Entitle-ism, (Correction: You aren't "suffering" anything here! You're the root-cause of the suffering!)..

OK moving on: and it looks like you regularly engage in risky, asocial-sociopathic behavior, are void of clarity in perception, lack ANY understanding of even the concept of gratitude and appear to have an "unnatural and unhealthy affinity" toward an estranged uncle. As well as 2 Sr. Citizen neighbors, small, high-RPM household appliances, a small group of barnyard animals and a broom that you affectionately refer to as "Bruce" ... Well, pretty good, huh!!? No need to worry - you have my word ... your secret is good with me! I will just refer to you as the "Royal-Pain" ....

Seriously, what is wrong with ppl? Wow!!! Download Freeware (GOOD Freeware!), Sign terms of Service. Fly past any and every warning about liability and who's responsible for it, if you install the software ... find yourself unhappy for ANY reason, and then have the 9lb nutz to come to the man's site and address him with a curt ORDER, preceded by a "please"!!??? I just don't get it at all????

PS - "please remove your computer from our World-Wide-InterWeb ASAP!"

# 9 Oct 2011, 22:17

Dale writes

-1 thumb

ROFLMAO
Seriously, do you really have the power to invade my computer? LOL

# 27 Oct 2011, 12:11

jofan writes

0 thumbs

Just trying out FreeFixer 0.6 for the first time and so far so good... but...

Make FreeFixer use the system default web browser. Browsing the web with IE is just about THE most unwise thing to do.

# 8 Nov 2011, 12:34

pino writes

-1 thumb

good!

# 16 Nov 2011, 2:59

elizabeth writes

-2 thumbs

ALL YOU PEOPLE SAY ITS FREE FREE AND AFTER SCANE THE COMPUTER YOU MUST BUY SOMETHING

# 5 Dec 2011, 22:41

Roger Karlsson writes

0 thumbs

@jofan: Good point, I'll make sure all links in FreeFixer opens up in the default web browser.

@elizabeth: FreeFixer is 100% free.

# 26 Dec 2011, 0:15

Jose Arroyo writes

0 thumbs

I dont know where you have been hiding. but with a few clicks and barelly any time. You solved a lot of issues for me.

Thank you.
Jose.

# 11 Feb 2012, 8:23

Ivan writes

0 thumbs

Freefixer hangs while "scanning for drivers". Tried 4/5 times (after reboot, closing all programs, force launch as administrator etc.) but it always hangs. OS is Windows 7 64 bit with all the latest updates. The log in Appdata/Local is empty so I don't know what kind of additional info I could provide...

# 13 Feb 2012, 1:51

Roger Karlsson writes

0 thumbs

@Ivan: Thank you for reporting in the problem. I'll have a look at it. To work around the problem you can temporarily disable the drivers scan by adding

plugins.drivers.enable=0

in the settings file. On Windows 2000, XP, 2003 and 2008 it is located at "C:\Documents and Settings\%USERNAME%\Application Data\FreeFixer\settings.txt" where %USERNAME% is your user name. On Windows 7 and Vista, it's found at "C:\Users\%USERNAME%\AppData\Roaming\FreeFixer\settings.txt". On Windows 7 and Vista you have to configure your system to display hidden files and folders to see the settings file. To do so, start Windows Explorer -> Organize -> Folder and Search Options -> View Tab -> Show hidden files and folders.

# 13 Feb 2012, 11:17

Ivan writes

0 thumbs

Thank you Roger. I've tried your suggestion and in fact now it skips the drivers scan but sadly it now hangs while "Scanning Recently created or modified files". It says it may take a while but I left the program running for two hours, I think it should be enough (the the cpu is an Intel i7 2.8Ghz and the system has 8Gb of ram) Anyway when I say "hangs" I don't mean that the program freezes or crashes...it just stay there doing nothing (if I click the links within the program they still open up in the browser) but if I try to close the program I get the usual "the program is not responding" Windows message. If you need other info feel free to ask :)

# 13 Feb 2012, 12:51

rico writes

0 thumbs

How about a portable version of freefixer? :-)

# 13 Feb 2012, 20:33

Rick writes

0 thumbs

I just downloaded, I had the Norton hub file and wanted to get rid of it. I too let it run for a couple of hours on my Satellite P775-S7320, and it appears to do nothing; similar to the post by Ivan. What is happening? Thanks.

# 24 Feb 2012, 10:37

Life Noell writes

0 thumbs

i love your site but can't use it the way i would like because I am a dummy. All 'computer' smart friends I have are illusive (spelling) and I wonder who or where I shoud go to find help. Perhaps you could reccomend someone. I really appreciate your help. Your site is great, i just need to learn more about 'what's good and what's bad'. Thanks for your time and consideration. Life Noell

# 3 Apr 2012, 8:31

Vern writes

0 thumbs

Csrss.exe virtual memory files....Dont understand this all that much...this was by far the biggest of all the things shown here....how do i use this...if I delete all the things that have check boxes against them...is that deleting them from my computer or just from the virtual memory file...just about program I have ever used was listed here////please advise before I do anything....program appears to be fantastic..but manual is a little light on...its ok to say I gotta decide what to delete and what not to...but half the stuff I wouldn't have a clue as to what is good or bad....i guess i just assume if your program doesnt show a check box then thats the good stuff...so I just tick all the ones that have boxes..have a feeling this may not be quite the way to sort the good from the bad....any thoughts plese....

# 17 May 2012, 10:04

Roger Karlsson writes

0 thumbs

@Vern: Ticking the delete checkbox tells FreeFixer to delete the file from your harddrive. It should only be used if the file is known to be malware or if it belongs to legitimate software that failed to completely clean up after itself when uninstalled. If you click on the "more info" link you can find more information about the file, such as company name of the developer, what other users chose to do with the file, scan results from virustotal, etc.

And thanks for the feedback. I'll try to clarify what the delete checkbox does in the manual and in the FreeFixer program.

# 25 May 2012, 5:42

Roger Karlsson writes

0 thumbs

@Roland, @Rick and @Ivan: I've found the root cause of the bug where FreeFixer sometimes hanged when scanning. The bug fix is available in version 0.62 which I released today. You can get the latest version here:

http://www.freefixer.com/download.html

Thank you very much for letting me know about the problem.

# 25 May 2012, 5:51

Dorangeville writes

0 thumbs

bonjour.pourrais-t-on avoir le logiciel freefix en francais???.car c'est de l'hébreu pour quelqu'un qui ne parle pas anglais.impossible de savoir les fichiers à supprimer.
merci.

# 23 Jul 2012, 8:44

Roger Karlsson writes

0 thumbs

Dorangeville wrote:

"Hello, do you have the software FreeFixer in French? Because it is Hebrew for someone who does not speak English, impossible to know which files to delete. thank you."

@Dorangeville: Unfortunately the FreeFixer software is only available in English.

Would anyone be interested in translating FreeFixer to other languages if I provide a translation file format?

# 23 Jul 2012, 12:56

Dorangeville writes

0 thumbs

bonsoir.quels sont les logiciels concurrents à freefix ??.
malware anti malware ou superantimalware ou spitbot cherch et destroy.????

# 23 Jul 2012, 13:21

Roger Karlsson writes

1 thumb

@Dorangeville: Sorry, since I don't speak French, I might have got this wrong, but I think you are asking if FreeFixer can be installed and run on a machine that has other anti-spyware programs installed?

Yes, FreeFixer can be installed and run on machines where there already are other anti-spyware or anti-virus products. FreeFixer has no known incompatibility with other software products.

Did that answer your question?

# 23 Jul 2012, 23:04

ROBERT CLARK RUTKOWSKI writes

1 thumb

You did a really nice job on this; great app.

# 22 Aug 2012, 23:19

Jotte writes

1 thumb

Pretty good program, but I found an issue on 64-bit Windows 7: under Services section, in my case, he found 2 services (VMnetDHCP and VMware NAT Service) saying "file is missing" and they can be marked for removal, but the files do exist under SysWOW64 folder.
Other than this, congrats on a pretty good job!

# 7 Sep 2012, 7:01

Roger Karlsson writes

0 thumbs

@Jotte: Thank you for letting me know about that bug, I was not aware of it until now. I will have it fixed in version 0.65.

# 9 Sep 2012, 12:24

Roger Karlsson writes

1 thumb

@Jotte: I've just released FreeFixer version 0.65 where that bug has been fixed:

http://www.freefixer.com/about/release-notes.html#0.65

# 19 Sep 2012, 5:35

mike woodbridge writes

1 thumb

very nice program, light not bloated, and resource hungry easy to use interface, and it works very well honestly it dont miss mucch if anything as good as anything you would pay $40 bucks for maybe IT DIDNT PICK UP MY FLOPPY DISK IMAGE NOTHING DOES EXEPT 1 PROGRAM ACTIVE KILL DISK, DBAN IT DOESNT SHOW UP, AS WELL AS ANY OF THE LINUX SOFTWARE IM NOT SURE IF IT STAYS IN BIOS WHILE MACHINE IS OFF AND THEN LOADS HIGH IN RAM OR STAYS IN CMOS
ANYWAYS I HAVE A ISSUE POSTED FOR MORE DETAIL READ IT MAYBE YOU OR SOMEONE CAN HELP. AND VERY GOOD JOB ON A WELL DESIGNED PEICE OF SOFTWARE BEST OF LUCK WITH YOUR FUTURE PROJECTS MIKE AND THE WEBSITE AND FILE ANALAYZER IS A VERY BIG PART OF WHY PEOPLE WILL USE IT WE ALL WANT ANSWERS QUICK ESPECIALY EHEN IT COMES TO OUR PC'S THANX AGAIN FOR A GREAT PROGRAM ...MIKE...

# 28 Oct 2012, 22:16

dan ko writes

1 thumb

You have a great software program, and helped many computer users protect and fix their OS! I sent you a few suggestion
before and one was copy and past a file for deletion on reboot, instead of just typing, if folders were added it would be a great bonus. Adding scripts to identify virus and malware in Red is an excellent idea! To make your software the indisputable best, would be the simple detection and easy removal or Root-kits, worms and Trojans from the registry. I know this would be a monumental task but also a great ind-ever! That's 3 challenges, are you up to the pinnacle in software programing? I respect your work and effort in helping us all from computer treats, thank you Roger Karlsson and have a great 2013!

Kosta

# 18 Jan 2013, 22:28

n cohen writes

1 thumb

Thank-you so much-I'm no expert and my computer had become so slow-this has fixed it and I'm back to work.

# 19 Jan 2013, 6:57

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