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What is bi_cleaner.exe?

bi_cleaner.exe is part of Better Installer Cleaner and developed by Somoto Ltd. according to the bi_cleaner.exe version information.

bi_cleaner.exe's description is "Better Installer Cleaner"

bi_cleaner.exe is digitally signed by Somoto Ltd..

bi_cleaner.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\temp\' folder.

Some of the anti-virus scanners at VirusTotal detected bi_cleaner.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

Product nameBetter Installer Cleaner
Company nameSomoto Ltd.
File descriptionBetter Installer Cleaner
Legal copyrightSomoto Ltd.
Product version1.0.0
File version1.0.0.0

The following is the available information on bi_cleaner.exe:

Product nameBetter Installer Cleaner
Company nameSomoto Ltd.
File descriptionBetter Installer Cleaner
Legal copyrightSomoto Ltd.
Product version1.0.0
File version1.0.0.0

Digital signatures [?]

This file has a valid digital signature.

Signer nameSomoto Ltd.
Certificate issuer nameCOMODO Code Signing CA 2
Certificate serial number00841d099d16b738f34172feefe1d2574f

VirusTotal report

3 of the 47 anti-virus programs at VirusTotal detected the bi_cleaner.exe file. That's a 6% detection rate.

ScannerDetection Name
AntiVir BuyAPPL/Somoto.Gen2
Avast Win32:Somoto-J [PUP]
DrWeb Adware.Somoto.4
3 of the 47 anti-virus programs detected the bi_cleaner.exe file.

bi_cleaner.exe removal instructions

The instructions below shows how to remove bi_cleaner.exe with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the bi_cleaner.exe file for removal, restart your computer and scan it again to verify that bi_cleaner.exe has been successfully removed. Here are the removal instructions in more detail:

  1. Download and install FreeFixer:
  2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
    Screenshot of Start Scan button
  3. When the scan is finished, locate bi_cleaner.exe in the scan result and tick the checkbox next to the bi_cleaner.exe file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate bi_cleaner.exe in the scan result.
    Red arrow point on the unwanted file
  4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the bi_cleaner.exe file.
    Screenshot of Fix button
  5. Restart your computer.
  6. Start FreeFixer and scan your computer again. If bi_cleaner.exe still remains in the scan result, proceed with the next step. If bi_cleaner.exe is gone from the scan result you're done.
  7. If bi_cleaner.exe still remains in the scan result, check its checkbox again in the scan result and click Fix.
  8. Restart your computer.
  9. Start FreeFixer and scan your computer again. Verify that bi_cleaner.exe no longer appear in the scan result.
Please select the option that best describe your thoughts on the removal instructions given above

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Folder name variants

bi_cleaner.exe may also be located in other folders than c:\users\%USERNAME%\appdata\local\temp\. The most common variants are listed below:

Hashes [?]


Error Messages

These are some of the error messages that can appear related to bi_cleaner.exe:

bi_cleaner.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

bi_cleaner.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Better Installer Cleaner has stopped working.

End Program - bi_cleaner.exe. This program is not responding.

bi_cleaner.exe is not a valid Win32 application.

bi_cleaner.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with bi_cleaner.exe?

To help other users, please let us know what you will do with bi_cleaner.exe:

What did other users do?

The poll result listed below shows what users chose to do with bi_cleaner.exe. 88% have voted for removal. Based on votes from 8 users.

User vote results: There were 7 votes to remove and 1 vote to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with bi_cleaner.exe. Only 8 users has voted so far so it does not offer a high degree of confidence.


Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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