The Phone Support Pvt. Ltd. - 3% Detection Rate *
Did you just run into a download or a file on your computer that has been digitally signed by The Phone Support Pvt. Ltd.? Some of the security products refers to the detected files as Win32.Application.SysTweak.A and Program.Unwanted.74. The detection rate for the The Phone Support Pvt. Ltd. files collected here is 3%. Please read on for more details.
You will typically notice The Phone Support Pvt. Ltd. when running the file. The publisher name shows up as the "Verified publisher" in the UAC dialog as the screenshot shows:
You can view the additional details from the The Phone Support Pvt. Ltd. digital signature with the following procedure:
- Open Windows Explorer and locate the The Phone Support Pvt. Ltd. file
- Right-click on the file and select Properties
- Click the Digital Signatures tab
- Click on the View Certificate button
Here's a screenshot of a file signed by The Phone Support Pvt. Ltd.:
As you can see in the screenshot above, Windows reports that "This digital signature is OK". This implies that the file has been published by The Phone Support Pvt. Ltd. and that no one has tampered with the file.
If you click the View Certificate button shown in the screenshot above, you can view all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, and so on. You can also view the address for The Phone Support Pvt. Ltd., such as the street name, city and country.
VeriSign Class 3 Code Signing 2010 CA and Thawte Code Signing CA - G2 has issued the The Phone Support Pvt. Ltd. certificates. You can also view the details of the issuer by clicking the View Certificate button shown in the screenshot above.
The Phone Support Pvt. Ltd. Files
The following are the The Phone Support Pvt. Ltd. files I've collected, thanks to the FreeFixer users.
| Detection Ratio | File Name |
|---|---|
| 3/55 | systweakasp.exe |
| 1/54 | roboot64.exe |
| 3/51 | roboot64.exe |
| 1/53 | tamsp_110807045671949189.exe |
| 1/55 | libclamav.dll |
| 2/55 | _iu14D2N.tmp |
| 4/56 | k9pcfsetup_2680.exe |
| 10/54 | clamscan.exe |
| 2/55 | tamnsp_310804361360480097.exe |
| 3/55 | SystweakASP.exe |
| 5/55 | iexplore.exe |
| 1/55 | filetypehelper.exe |
| 2/55 | isxdl.dll |
| 2/55 | clamscan.exe |
| 2/55 | filetypehelper.exe |
| 1/55 | _iu14D2N.tmp |
| 3/53 | filetypehelper.exe |
| 1/53 | ASPUninstall.exe |
| 1/53 | roboot64.exe |
| 3/55 | tamnsp_130811211355482148.exe |
| 0/50 | SSDPTstub.exe |
| 0/49 | DockHook.dll |
| 0/52 | SSDPTstub.exe |
| 0/48 | SystweakDock.exe |
| 0/52 | SSDPTstub.exe |
| 0/54 | SSDPTstub.exe |
Scanner and Detection Names
Here is the detection names for the The Phone Support Pvt. Ltd. files. I've grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.
| Scanner | Detection Names |
|---|---|
| AVware | Trojan.Win32.Generic!BT |
| Agnitum | Riskware.Agent! |
| Antiy-AVL | Trojan[FakeAV]/Win32.Tweaker |
| CAT-QuickHeal | TrojanFakeAV.Tweaker.r3 |
| DrWeb | Program.Unwanted.74, Program.Unwanted.100, Program.Unwanted.83 |
| ESET-NOD32 | Win32/Systweak.E, Win32/Systweak.K, MSIL/AdvancedSystemProtector.G, a variant of MSIL/AdvancedSystemProtector.F, a variant of Win64/Systweak.A |
| GData | Win32.Application.SysTweak.A |
| Ikarus | Trojan-FakeAV.Win32.Tweaker |
| K7AntiVirus | Unwanted-Program ( 004a9cfa1 ) |
| K7GW | Trojan ( 0049f26b1 ), Unwanted-Program ( 004a9cfa1 ) |
| Kaspersky | Trojan-FakeAV.Win32.Tweaker.a |
| McAfee | Artemis!77F0DF00BA98 |
| McAfee-GW-Edition | Artemis!77F0DF00BA98 |
| Panda | Trj/Chgt.C |
| Sophos | Install Core Click run software, Systweak Advanced System Protector |
| Symantec | RegCleanPro |
| Tencent | Win32.Trojan-fakeav.Tweaker.Akyy |
| TrendMicro-HouseCall | Suspicious_GEN.F47V0801, Suspicious_GEN.F47V0828, Suspicious_GEN.F47V0106, Suspicious_GEN.F47V0719, Suspicious_GEN.F47V0826 |
| VBA32 | TrojanFakeAV.Tweaker |
| VIPRE | Trojan.Win32.Generic!BT |
* How the Detection Percentage is Calculated
The detection percentage is based on that I've gathered 1916 scan results for the The Phone Support Pvt. Ltd. files. 51 of these scan results came up with some sort of detection. You can review the full details of the scan reports by examining the files listed above.
Analysis Details
The analysis has been done on certificates with the following serial numbers:
- 63f838bffc34ef94dd244da012a2697a
- 6c16499cf6e501a764ecdf7f6069ddea