{"id":2987,"date":"2014-11-17T20:37:37","date_gmt":"2014-11-17T20:37:37","guid":{"rendered":"http:\/\/www.freefixer.com\/b\/?p=2987"},"modified":"2018-05-29T12:01:50","modified_gmt":"2018-05-29T12:01:50","slug":"cloudscout-cloudguard-exe-removal-instructions","status":"publish","type":"post","link":"https:\/\/www.freefixer.com\/b\/cloudscout-cloudguard-exe-removal-instructions\/","title":{"rendered":"CloudScout and CloudGuard.exe Removal Instructions"},"content":{"rendered":"<p>Just wanted to put up a short blog post before calling it a day. The post is about an\u00a0<strong>adware<\/strong> called <strong>CloudGuard or CloudScout<\/strong>. If the CloudGuard adware is running on your system, you will see <strong>CloudGuard.exe<\/strong> in the Windows Task Manager, a new service called <strong>CloudScout<\/strong> starting the CloudGuard.exe process and name servers changed to <strong>31.168.224.100<\/strong> and <strong>5.135.12.56<\/strong>. The software appears as <strong>CloudScout Parental Control<\/strong> in the Add\/Remove programs dialog.<\/p>\n<p>I&#8217;ll show how to remove CloudGuard in this blog post with the <a title=\"About FreeFixer\" href=\"http:\/\/www.freefixer.com\/b\/about-freefixer\/\">FreeFixer removal tool<\/a>.<\/p>\n<p><a href=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-task-manager.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2991\" src=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-task-manager.png\" alt=\"cloudguard.exe task manager\" width=\"567\" height=\"197\" srcset=\"https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-task-manager.png 567w, https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-task-manager-300x104.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>I&#8217;ve upload <a href=\"http:\/\/www.freefixer.com\/library\/file\/CloudGuard.exe-150274\/\">CloudGuard.exe<\/a> to <a title=\"How To Scan a File for Viruses with VirusTotal\" href=\"http:\/\/www.freefixer.com\/b\/scan-files-for-viruses-virustotal\/\">VirusTotal<\/a>, but it was not detected by any of the scanners there. They probably will in the future.<\/p>\n<p>CloudGuard is distributed by a strategy called <strong>bundling<\/strong>. Bundling means that a piece of software is included in other software&#8217;s installers. When I first found CloudGuard, it was bundled with a software download called <a title=\"How To Remove FastPlayer\" href=\"http:\/\/www.freefixer.com\/b\/remove-fastplayer\/\"><strong>FastPlayerPro<\/strong><\/a>. Here&#8217;s a screenshot from the <strong>cloudguard.me<\/strong> web site which shows the software is adware:<\/p>\n<p><a href=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard-adware.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2989\" src=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard-adware.png\" alt=\"cloudguard adware\" width=\"981\" height=\"110\" srcset=\"https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard-adware.png 981w, https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard-adware-300x33.png 300w\" sizes=\"(max-width: 981px) 100vw, 981px\" \/><\/a><\/p>\n<p>Generally, you can avoid bundled software such as CloudScout \/ CloudGuard by being careful when installing software and declining the bundled offers in the installer.<\/p>\n<p>I&#8217;m sure you&#8217;d like to <strong>remove CloudScout<\/strong>, and that&#8217;s straightforward with <a title=\"About the FreeFixer removal tool\" href=\"http:\/\/www.freefixer.com\/b\/about-freefixer\/\">FreeFixer<\/a>. Select the CloudGuard files and settings, as shown in the screen dumps below, click Fix, and reboot your computer and the problem should be gone.<\/p>\n<p>Check the CloudScout\/CloudGuard.exe service\u00a0for removal:<a href=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudscout-service-remove.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2992\" src=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudscout-service-remove.png\" alt=\"cloudscout service remove\" width=\"767\" height=\"93\" srcset=\"https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudscout-service-remove.png 767w, https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudscout-service-remove-300x36.png 300w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/><\/a><\/p>\n<p>and the CloudGuard.exe process:<a href=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-remove.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2990\" src=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-remove.png\" alt=\"cloudguard.exe remove\" width=\"568\" height=\"94\" srcset=\"https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-remove.png 568w, https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/cloudguard.exe-remove-300x49.png 300w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/a><\/p>\n<p>And restore your name server:<\/p>\n<p><a href=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.100-5.135.12.56-name-servers.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2988\" src=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.100-5.135.12.56-name-servers.png\" alt=\"31.168.224.100 5.135.12.56 name servers\" width=\"582\" height=\"200\" srcset=\"https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.100-5.135.12.56-name-servers.png 582w, https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.100-5.135.12.56-name-servers-300x103.png 300w\" sizes=\"(max-width: 582px) 100vw, 582px\" \/><\/a><\/p>\n<p>Hope that helped you with the removal.<\/p>\n<p>Any idea how you got CloudGuard on your machine? Please share in the comments below. Thanks!<\/p>\n<p>Hope you found this useful. Thanks for reading.<\/p>\n<p><strong>Update 2014-11-19<\/strong>: Now the DNS is changed to\u00a0<strong>31.168.224.106<\/strong> and <strong>5.135.12.52<\/strong>.<\/p>\n<p><a href=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.106-5.135.12.52-DNS.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-3026\" src=\"http:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.106-5.135.12.52-DNS.png\" alt=\"31.168.224.106 5.135.12.52 DNS\" width=\"655\" height=\"202\" srcset=\"https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.106-5.135.12.52-DNS.png 655w, https:\/\/www.freefixer.com\/b\/wp-content\/uploads\/2014\/11\/31.168.224.106-5.135.12.52-DNS-300x92.png 300w\" sizes=\"(max-width: 655px) 100vw, 655px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Just wanted to put up a short blog post before calling it a day. The post is about an\u00a0adware called CloudGuard or CloudScout. If the CloudGuard adware is running on your system, you will see CloudGuard.exe in the Windows Task Manager, a new service called CloudScout starting the CloudGuard.exe process and name servers changed to &hellip; <a href=\"https:\/\/www.freefixer.com\/b\/cloudscout-cloudguard-exe-removal-instructions\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">CloudScout and CloudGuard.exe Removal Instructions<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,16],"tags":[223,227,228,224],"_links":{"self":[{"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/posts\/2987"}],"collection":[{"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/comments?post=2987"}],"version-history":[{"count":8,"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/posts\/2987\/revisions"}],"predecessor-version":[{"id":3027,"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/posts\/2987\/revisions\/3027"}],"wp:attachment":[{"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/media?parent=2987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/categories?post=2987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freefixer.com\/b\/wp-json\/wp\/v2\/tags?post=2987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}