Citrix Online - 0.661% Detection Rate *

Did you just stumble upon a download or a file on your computer that has been digitally signed by Citrix Online? If that's the case, please read on.

You'll typically see Citrix Online when clicking to run the file. The publisher name is then displayed as the "Verified publisher" in the UAC dialog as the screenshot shows:

You can view the additional details from the Citrix Online digital signature with the following steps:

1. Open up Windows Explorer and locate the Citrix Online file
2. Right-click the file and select Properties
3. Click on the Digital Signatures tab
4. Click the View Certificate button

Here's a screenshot of a file digitally signed by Citrix Online:

As you can see in the screenshot above, Windows states that "This digital signature is OK". This implies that the file has been published by Citrix Online and that no one has tampered with the file.

If you click the View Certificate button shown in the screencap above, you can examine all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, etc. You can also examine the address for Citrix Online, such as the street name, city and country.

VeriSign Class 3 Code Signing 2010 CA, VeriSign Class 3 Code Signing 2009-2 CA, VeriSign Class 3 Code Signing 2004 CA and Symantec Class 3 SHA256 Code Signing CA has issued the Citrix Online certificates. You can also see the details of the issuer by clicking the View Certificate button shown in the screenshot above.

Citrix Online Files

The following are the Citrix Online files I've gathered, thanks to the FreeFixer users.

The FreeFixer tool treats files from Citrix Online as trusted, which means that the Citrix Online files will appear with a green background and that there is no removal checkbox for the file. However, as you can see in the scan results below, a few of the anti-virus scanners detects the Citrix Online file(s). I'm pretty sure those detections are false positives and that the files are safe. It's unlikely that Citrix Online would ship a malware file.

Scanner and Detection Names

Here is the detection names for the Citrix Online files. I have grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.

As mentioned above, I think these detections are false positives since it is very unlikely that Citrix Online would ship a malware file.

* How the Detection Percentage is Calculated

The detection percentage is based on the fact that I have gathered 3780 scan reports for the Citrix Online files. 25 of these scan results came up with some sort of detection. You can view the full details of the scan reports by examining the files listed above.

Analysis Details

The analysis is based on certificates with the following serial numbers:

• 5c5f2ba5c9994be5ef254ffe511288e1
• 643be3ad507d499c3e04069a3bc9a12d
• 3e228a34d17f29234aab15fca8d23d7a
• 6ad572eb16e97c3f8f866446e4d0ae71
• 44ad220dbf367e6c4d2e480e121853d7

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