Instant Housecall - 5% Detection Rate *

Did you just run into a download or a file on your computer that is digitally signed by Instant Housecall? Some of the security products refers to the detected files as Malware.Heuristic!ET#95% (cloud:ZN67eEikVEM) and Suspicious_GEN.F47V0409. The detection rate for the Instant Housecall files collected here is 5%. Please read on for more details.

You will typically see Instant Housecall when clicking to run the file. The publisher name shows up as the "Verified publisher" in the UAC dialog as the screencap shows:

You can view the digital signature details for Instant Housecall with the following steps:

1. Open Windows Explorer and locate the Instant Housecall file
2. Right-click on the file and select Properties
3. Click on the Digital Signatures tab
4. Click on the View Certificate button

Here's a screenshot of a file that has been digitally signed by Instant Housecall:

As you can see in the screenshot above, Windows states that "This digital signature is OK". This implies that the file has been published by Instant Housecall and that the file has not been tampered with.

If you click the View Certificate button shown in the screencap above, you can view all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, and so on. You can also examine the address for Instant Housecall, such as the street name, city and country.

COMODO Code Signing CA 2 has issued the Instant Housecall certificates. You can also examine the details of the issuer by clicking the View Certificate button shown in the screenshot above.

Instant Housecall Files

These are the Instant Housecall files I have collected, thanks to the FreeFixer users.

Scanner and Detection Names

Here's the detection names for the Instant Housecall files. I have grouped the detection names by each scanner engine. Thanks to VirusTotal for the scan results.

* How the Detection Percentage is Calculated

The detection percentage is based on the fact that I've collected 62 scan reports for the Instant Housecall files. 3 of these scan reports came up with some sort of detection. You can review the full details of the scan results by examining the files listed above.

Analysis Details

The analysis is based on certificates with the following serial numbers:

• 14bd51ded6eced6957cd8b865700a360

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