Intel® Services Manager - 0% Detection Rate *

Did you just run into a file that has a digital signature from Intel® Services Manager? If that's the case, please read on.

You will typically notice Intel® Services Manager when running the file. The publisher name shows up as the "Verified publisher" in the UAC dialog as the screenshot shows:

Screenshot where Intel® Services Manager appears as the verified publisher in the UAC dialog

You can view additional details from the Intel® Services Manager certificate with the following procedure:

  1. Open Windows Explorer and locate the Intel® Services Manager file
  2. Right-click on the file and select Properties
  3. Click the Digital Signatures tab
  4. Click the View Certificate button

Here is a screenshot of a file that has been digitally signed by Intel® Services Manager:

Screenshot of the Intel® Services Manager certificate

As you can see in the screencap above, the Windows OS states that "This digital signature is OK". This implies that the file has been published by Intel® Services Manager and that the file has not been tampered with.

If you click the View Certificate button shown in the screenshot above, you can view all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, and so on. You can also view the address for Intel® Services Manager, such as the street name, city and country.

Intel External Basic Issuing CA 3B has issued the Intel® Services Manager certificates. You can also view the details of the issuer by clicking the View Certificate button shown in the screenshot above.

Intel® Services Manager Files

The following are the Intel® Services Manager files I have gathered, thanks to the FreeFixer users.

Detection RatioFile Name
0/43iumsvc.exe
0/46ismagent.exe
0/47Bootstrap.exe
0/45Bootstrap.exe
0/47Bootstrap.exe
0/48Bootstrap.exe
0/48ismagent.exe
0/45Bootstrap.exe
0/41CrashReportSender.exe
0/57iumsvc.exe

* How the Detection Percentage is Calculated

The detection percentage is based on that I have collected 1303 scan results for the Intel® Services Manager files. 0 of these scan results came up with some sort of detection. You can review the full details of the scan results by examining the files listed above.

Analysis Details

The analysis is based on certificates with the following serial numbers:

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