SimpleHelp Ltd - 0% Detection Rate *

Did you just download a file that is digitally signed by SimpleHelp Ltd and wonder if the file is safe? If that's the case, please read on.

You'll probably notice SimpleHelp Ltd when running the file. The publisher name is then displayed as the "Verified publisher" in the UAC dialog as the screengrab shows:

Screenshot where SimpleHelp Ltd appears as the verified publisher in the UAC dialog

You can view the digital signature details for SimpleHelp Ltd with the following procedure:

  1. Open Windows Explorer and locate the SimpleHelp Ltd file
  2. Right-click the file and select Properties
  3. Click the Digital Signatures tab
  4. Click the View Certificate button

Here's a screenshot of a file digitally signed by SimpleHelp Ltd:

Screenshot of the SimpleHelp Ltd certificate

As you can see in the screenshot above, Windows states that "This digital signature is OK". This implies that the file has been published by SimpleHelp Ltd and that no one has tampered with the file.

If you click the View Certificate button shown in the screengrab above, you can examine all the details of the certificate, such as when it was issued, who issued the certificate, how long it is valid, and so on. You can also examine the address for SimpleHelp Ltd, such as the street name, city and country.

Thawte Code Signing CA - G2 and thawte SHA256 Code Signing CA has issued the SimpleHelp Ltd certificates. You can also view the details of the issuer by clicking the View Certificate button shown in the screenshot above.

SimpleHelp Ltd Files

These are the SimpleHelp Ltd files I have gathered, thanks to the FreeFixer users.

Detection RatioFile Name
0/46SimpleService.exe
0/70Remote Access.exe

* How the Detection Percentage is Calculated

The detection percentage is based on that I've gathered 116 scan reports for the SimpleHelp Ltd files. 0 of these scan results came up with some sort of detection. You can view the full details of the scan results by examining the files listed above.

Analysis Details

The analysis is done on certificates with the following serial numbers:

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