What is AQFileRestoreSrv.exe?

AQFileRestoreSrv.exe is part of Fix-It Essentials and developed by Avanquest Software according to the AQFileRestoreSrv.exe version information.

AQFileRestoreSrv.exe's description is "File Undeleter Service"

AQFileRestoreSrv.exe is digitally signed by Avanquest North America Inc..

AQFileRestoreSrv.exe is usually located in the 'C:\Program Files (x86)\Avanquest\Fix-It\' folder.

Some of the anti-virus scanners at VirusTotal detected AQFileRestoreSrv.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on AQFileRestoreSrv.exe:

PropertyValue
Product nameFix-It Essentials
Company nameAvanquest Software
File descriptionFile Undeleter Service
Internal nameAQFileRestoreSrv
Original filenameAQFileRestoreSrv_Win8.exe
Legal copyrightCopyright © 1997-2014 Avanquest Publishing USA, Inc.
Legal trademarkFix-It Essentials is a trademark of Avanquest Software
Product version15.6.6.9
File version15.6.6.9

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameFix-It Essentials
Company nameAvanquest Software
File descriptionFile Undeleter Service
Internal nameAQFileRestoreSrv
Original filenameAQFileRestoreSrv_Win8.exe
Legal copyrightCopyright © 1997-2014 Avanquest Pub..
Legal trademarkFix-It Essentials is a trademark of ..
Product version15.6.6.9
File version15.6.6.9

Digital signatures [?]

AQFileRestoreSrv.exe has a valid digital signature.

PropertyValue
Signer nameAvanquest North America Inc.
Certificate issuer nameVeriSign Class 3 Code Signing 2010 CA
Certificate serial number063075abda76ede363542be6fd700e6b

VirusTotal report

2 of the 67 anti-virus programs at VirusTotal detected the AQFileRestoreSrv.exe file. That's a 3% detection rate.

ScannerDetection Name
DrWeb Program.Unwanted.1200
Zillya Trojan.PackedCRTD.Win32.9273
2 of the 67 anti-virus programs detected the AQFileRestoreSrv.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Generic

[
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1567039984.3281,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "E:\\TeamCity\\BuildAgents\\Agent_3\\work\\Fix-It.15.6.6.9\\FileUndeleter.New\\AQFileRestoreSrv4Win8\\Win32\\Release\\AQFileRestoreSrv_Win8.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    },
    {
        "markcount": 1,
        "families": [],
        "description": "The file contains an unknown PE resource name possibly indicative of a packer",
        "severity": 1,
        "marks": [
            {
                "category": "resource name",
                "ioc": "REGISTRY",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "pe_unknown_resource_name"
    },
    {
        "markcount": 1,
        "families": [],
        "description": "Foreign language identified in PE resource",
        "severity": 2,
        "marks": [
            {
                "name": "REGISTRY",
                "language": "LANG_CHINESE",
                "offset": "0x0001b144",
                "filetype": "ASCII text, with CRLF line terminators",
                "sublanguage": "SUBLANG_CHINESE_SIMPLIFIED",
                "type": "generic",
                "size": "0x00000083"
            }
        ],
        "references": [],
        "name": "origin_langid"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.2209329605103,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3462,
            "time": 6.1808300018311,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3790,
            "time": 4.1586890220642,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 4118,
            "time": 6.1928789615631,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 4446,
            "time": 4.6620149612427,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 4774,
            "time": 3.043349981308,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 5102,
            "time": 4.6895110607147,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 11572,
            "time": 4.1924760341644,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 15764,
            "time": 6.2521839141846,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "482f1ed5b3c272aff42b398ee01a3cc899b6bd80b4e0aec7a7fb2ccde8f756d4",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "fc6d23920f35e0058e7c97526033ab3c94defb491cf3025b7a6112881ada612b",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandboxScreenshot from the sandbox

AQFileRestoreSrv.exe removal instructions

The instructions below shows how to remove AQFileRestoreSrv.exe with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the AQFileRestoreSrv.exe file for removal, restart your computer and scan it again to verify that AQFileRestoreSrv.exe has been successfully removed. Here are the removal instructions in more detail:

  1. Download and install FreeFixer: http://www.freefixer.com/download.html
  2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
    Screenshot of Start Scan button
  3. When the scan is finished, locate AQFileRestoreSrv.exe in the scan result and tick the checkbox next to the AQFileRestoreSrv.exe file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate AQFileRestoreSrv.exe in the scan result.
    Red arrow point on the unwanted file
    C:\Program Files (x86)\Avanquest\Fix-It\AQFileRestoreSrv.exe
  4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the AQFileRestoreSrv.exe file.
    Screenshot of Fix button
  5. Restart your computer.
  6. Start FreeFixer and scan your computer again. If AQFileRestoreSrv.exe still remains in the scan result, proceed with the next step. If AQFileRestoreSrv.exe is gone from the scan result you're done.
  7. If AQFileRestoreSrv.exe still remains in the scan result, check its checkbox again in the scan result and click Fix.
  8. Restart your computer.
  9. Start FreeFixer and scan your computer again. Verify that AQFileRestoreSrv.exe no longer appear in the scan result.
Please select the option that best describe your thoughts on the removal instructions given above








Free Questionnaires

Hashes [?]

PropertyValue
MD50db08c0631aead53db6d11fbe7d4f162
SHA256134c70e05b9c024accb96dc076ebf6413e74e77515f02b303979b82a1e3b182b

Error Messages

These are some of the error messages that can appear related to aqfilerestoresrv.exe:

aqfilerestoresrv.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

aqfilerestoresrv.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

File Undeleter Service has stopped working.

End Program - aqfilerestoresrv.exe. This program is not responding.

aqfilerestoresrv.exe is not a valid Win32 application.

aqfilerestoresrv.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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