What is BTHelpNotifier.exe?
BTHelpNotifier.exe is part of McciTrayApp and developed by Alcatel-Lucent according to the BTHelpNotifier.exe version information.
BTHelpNotifier.exe's description is "mcci+McciTrayApp"
BTHelpNotifier.exe is digitally signed by British Telecommunications Plc.
BTHelpNotifier.exe is usually located in the 'C:\Program Files\BT Broadband Desktop Help\btbb\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about BTHelpNotifier.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on BTHelpNotifier.exe:
| Property | Value |
|---|---|
| Product name | McciTrayApp |
| Company name | Alcatel-Lucent |
| File description | mcci+McciTrayApp |
| Internal name | mcci+McciTrayApp_7-1-0_release |
| Original filename | McciTrayApp.exe |
| Comments | PowderKeg Build ID:15 |
| Legal copyright | Copyright (C) 1999-2012, Alcatel-Lucent |
| Product version | 7,1,0,15 |
| File version | 7,1,0,15 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | McciTrayApp |
| Company name | Alcatel-Lucent |
| File description | mcci+McciTrayApp |
| Internal name | mcci+McciTrayApp_7-1-0_release |
| Original filename | McciTrayApp.exe |
| Comments | PowderKeg Build ID:15 |
| Legal copyright | Copyright (C) 1999-2012, Alcatel-Luc.. |
| Product version | 7,1,0,15 |
| File version | 7,1,0,15 |
Digital signatures [?]
BTHelpNotifier.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | British Telecommunications Plc |
| Certificate issuer name | VeriSign Class 3 Code Signing 2010 CA |
| Certificate serial number | 592dd3b628cc09250447137dca767422 |
VirusTotal report
None of the 47 anti-virus programs at VirusTotal detected the BTHelpNotifier.exe file.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | d20ae344322f8927ac04aec0834aeb84 |
| SHA256 | e1301c310f3d81a9852254188c08ccade9017f3f062ca11da6c8c32746bb6c07 |
Error Messages
These are some of the error messages that can appear related to bthelpnotifier.exe:
bthelpnotifier.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
bthelpnotifier.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
mcci+McciTrayApp has stopped working.
End Program - bthelpnotifier.exe. This program is not responding.
bthelpnotifier.exe is not a valid Win32 application.
bthelpnotifier.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with the file?
To help other users, please let us know what you will do with the file:
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
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