What is DriverSupport.exe?

DriverSupport.exe is part of Driver Support and developed by PC Drivers Headquarters according to the DriverSupport.exe version information.

DriverSupport.exe's description is "Driver Support"

DriverSupport.exe is digitally signed by PC Drivers HeadQuarters, Inc.

DriverSupport.exe is usually located in the 'C:\Program Files (x86)\Driver Support\Driver Support\' folder.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on DriverSupport.exe:

PropertyValue
Product nameDriver Support
Company namePC Drivers Headquarters
File descriptionDriver Support
Internal nameDriver Support
Original filenameDriverSupport.exe
CommentsDriver Support
Legal copyrightCopyright © PC Drivers Headquarters INC. 2013
Product version8.2.0.17
File version8.2.0.17

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameDriver Support
Company namePC Drivers Headquarters
File descriptionDriver Support
Internal nameDriver Support
Original filenameDriverSupport.exe
CommentsDriver Support
Legal copyrightCopyright © PC Drivers Headquarters..
Product version8.2.0.17
File version8.2.0.17

Digital signatures [?]

DriverSupport.exe has a valid digital signature.

PropertyValue
Signer namePC Drivers HeadQuarters, Inc
Certificate issuer nameVeriSign Class 3 Code Signing 2010 CA
Certificate serial number4bb5b8756baffb81cf8c6c8ef4e61006

Hashes [?]

PropertyValue
MD5600f9f9196a5c01a8b7db95239da8ec5
SHA2564060e1eed1d86c44cd7037810dde124188d48f1e6eceec8776c2cb057c5c325d

Error Messages

These are some of the error messages that can appear related to driversupport.exe:

driversupport.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

driversupport.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Driver Support has stopped working.

End Program - driversupport.exe. This program is not responding.

driversupport.exe is not a valid Win32 application.

driversupport.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



What did other users do?

The poll result listed below shows what users chose to do with the file. 88% have voted for removal. Based on votes from 410 users.

User vote results: There were 359 votes to remove and 51 votes to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with the file.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

Patricia Wilbert writes

1 thumb

I'm going to try and fix it.

# 29 Apr 2014, 11:59

Roger Karlsson writes

0 thumbs

@Patricia: Hope you solved the problem.

# 24 May 2014, 12:13

Merriweather Jones writes

-2 thumbs

I am unable to run driver update program. I received a message stating that I purchased the program but I do not remember how to access it. Please send information so that I may run the program.
Thank you, Merriweather Jones
3202 16th Ave SE
Albany, OR 97322.

# 10 Jun 2015, 11:02

Robert-Douglas Brown writes

2 thumbs

I keep getting the message that Driver support has stopped working. Can I just remove this file from my computer to fix this highly annoying file on my system. I am a disabled veteran and suffer PTSD, and this issue is trying my patience big time. I appreciate your help so very much!

Godspeed,

Doc

# 20 Oct 2015, 17:41

Internaut writes

1 thumb

I did some serious scanning and removal on 1 comp with the error (above) not connected to my network. Cleaned out some junk a 1 virus.
Then connected it to the Internet.
When I rebooted the network the next day, other comps had the same error. To me, this is a worm and will wend it's way in to any network comps.
Still haven't gotten rid of it. There should be a law!

# 11 Feb 2016, 10:50

Bev writes

0 thumbs

I have fixed my own drivers please stop bugging me. Terminate whatever your wanting to do!! Please, you are causing me more problems!
Thank you!!

# 26 Sep 2016, 3:18

Gloria Bibey writes

0 thumbs

The only other message I have is as follows:

Process ID=0xc20 (3104), Thread ID=0xc24 (3108)

# 7 Dec 2016, 11:48

Larry writes

0 thumbs

Pop up box stating under the name "syslog" that something in driver support is unable to access something....can you help me get rid of this annoying pop-up I've been irritated with for the last 3 months please ?

# 2 May 2019, 10:46

Roger Karlsson writes

0 thumbs

@Larry: You can get rid of the "syslog" pop-up if you uninstall the DriverSupport program. If you would like to continue to use the DriverSupport software, please contact their customer support. Hopefully they have an update that solves the error pop-up problem.

# 24 Jun 2019, 22:21

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