What is GWXUX.exe?

GWXUX.exe is part of Microsoft® Windows® Operating System and developed by Microsoft Corporation according to the GWXUX.exe version information.

GWXUX.exe's description is "GWXUX"

GWXUX.exe is digitally signed by Microsoft Windows.

GWXUX.exe is usually located in the 'c:\Windows\winsxs\amd64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_0ea917976cd9078e\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about GWXUX.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on GWXUX.exe:

Product nameMicrosoft® Windows® Operating System
Company nameMicrosoft Corporation
File descriptionGWXUX
Internal nameGWXUX
Original filenameGWXUX.exe
Legal copyright© Microsoft Corporation. All rights reserved.
Product version6.3.9600.17738
File version6.3.9600.17738 (winblue_r9.150323-1723)

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameMicrosoft® Windows® Operating System
Company nameMicrosoft Corporation
File descriptionGWXUX
Internal nameGWXUX
Original filenameGWXUX.exe
Legal copyright© Microsoft Corporation. All rights..
Product version6.3.9600.17738
File version6.3.9600.17738 (winblue_r9.150323-17..

Digital signatures [?]

GWXUX.exe has a valid digital signature.

Signer nameMicrosoft Windows
Certificate issuer nameMicrosoft Windows Verification PCA
Certificate serial number330000002d31f64fb7a2f9756b00000000002d

VirusTotal report

None of the 57 anti-virus programs at VirusTotal detected the GWXUX.exe file.

None of the 57 anti-virus programs detected the GWXUX.exe file.

Hashes [?]


Error Messages

These are some of the error messages that can appear related to gwxux.exe:

gwxux.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

gwxux.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

GWXUX has stopped working.

End Program - gwxux.exe. This program is not responding.

gwxux.exe is not a valid Win32 application.

gwxux.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with GWXUX.exe?

To help other users, please let us know what you will do with GWXUX.exe:

What did other users do?

The poll result listed below shows what users chose to do with GWXUX.exe. 83% have voted for removal. Based on votes from 2977 users.

User vote results: There were 2481 votes to remove and 496 votes to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with GWXUX.exe.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page

Free online surveys

And now some shameless self promotion ;)

A screenshot of FreeFixer's scan result.Hi, my name is Roger Karlsson. I've been running this website since 2006. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs. Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. It runs on Windows 2000/XP/2003/2008/2016/2019/Vista/7/8/8.1/10. Supports both 32- and 64-bit Windows.

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Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

Laura writes

3 thumbs

My antivirus software (Webroot) just started alerting me to this file, which has supposedly been attempting to access the internet since I agreed to Microsoft's Windows 10 Promotion. It seems that it obviously must be related to this change (it probably runs a check on boot to see if 10 has been released yet). However, my antivirus claims it is not trusted. Running a scan turns up nothing out of the ordinary. Webroot is probably just being a little over-protective.

# 2 Jun 2015, 15:43

-Dave- writes

0 thumbs

I didn't agree to anything about windows 10! they just jammed it in last update, and I made sure I selected ONLY what I needed.
Scanner just detected after first reboot after update as tried to access the internet, which I don't know what you think, but to me does TOOOO MUCH ALREADY!!!!


# 3 Jun 2015, 10:37

Matthew writes

11 thumbs

I am pretty damn annoyed at the windows 10 virus which brings an unwanted icon up and asks me to swap my unbuggy working windows 7 os for a buggy new 10 version. down with ms

# 18 Jun 2015, 1:55

sandra rice writes

179 thumbs

I keep getting these erroe messages your GWXUX has stopped working I'm cluless, I have had some blackouts lately where I have to turn my computer off manually then when it's turned back on go through the b.s. of getting it back on following windows instructions. I hear this isn't a good thing, I'm getting sick of it...help

# 22 Jun 2015, 10:07

allard writes

-1 thumb

Hello everyone, i heard that everyone is having problems with this stuff. I got a message today gwxux.exe couldn't read memory and stuff. I looked online and all i saw was windows 10. TO AVOID MISUNDERSTANDING i am using windows 7. Is this a virus or something. i am usind eset nod32 smart security 8 as antivirus. It couldn't figure out what gwxux.exe is.

# 23 Jun 2015, 7:19

theodor writes

0 thumbs

Living in Sweden my Asus laptop (windows 7) told me for just half an our that GWXUX stopped to work. I got the windows message with the choice to find out a solution on the internet or to just stop GWXUX.
I asked for a internet solution but then got the message The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written".
I never saw anything about windows 10 before I saw the windows sign to the right of my sign about hidden icons after I wrote this comment.
I have not done anmore since then. Should I restart or do other things. The system did not urge me to it. I use Avast as my antivirus program.

# 24 Jun 2015, 0:15

Barbara writes

-3 thumbs

no comment yet

# 24 Jun 2015, 6:16

Bruce Stewart writes

0 thumbs

Same story. GWXUX says it's not working and wastes my time with message boxes. Seems to be 'privacy' related. I'll download you're fixer if nothing else works - I mean my own efforts tho I cannot find it listed in applications on board (Control Panel/Programs). Just cagey about any software. Thanks for this page.

# 27 Jun 2015, 0:35

Elizabeth Kushigian writes

0 thumbs

I recently started getting the message that GWXUX has stopped working on my Windows 7 64 bit OS. I never downloaded this program, and it's not listed among my programs or downloads. It must have come in with a Windows update. I've been getting a lot of freeze-ups and other programs such as Word have stopped working smoothly. I'd like to delete it but as it's not listed in the programs or downloads, I'm not sure how. Hesitate to download more programs from the internet but may try your Freefixer.

# 28 Jun 2015, 14:07

Robert Stanley writes

8 thumbs

The constant pop up error message that GWXUX is not working is annoying! CANNOT figure out how to get rid of it!!!

# 28 Jun 2015, 14:16

John B writes

9 thumbs

I began getting this message ( along with these numbers : 0x770eada4 , and 0x00000024 ) for about a week now . The only time it happens is when I wake the computer from sleep , but not every time . I don't click on OK , just hit the X and the message goes away . Like others a little reluctant to download more programs . Anybody else having the same problem I am experiencing ?

# 30 Jun 2015, 16:16

John B writes

0 thumbs

In Japanese ( I live in Japan ) I get this message : gwxux.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

# 30 Jun 2015, 16:18

Roger Karlsson writes

1 thumb

Thank you all for sharing your thoughts on the GWXUX.exe error message. I guess we need to wait for Microsoft to ship a bug fix for the issue.

Or has anyone else found another solution to get rid of the GWXUX.exe error?

# 5 Jul 2015, 2:38

afende writes

4 thumbs

I also starting receiving the " gwxux.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application" error about one week ago. About the same time I started to receive the Windows 10 free copy promotion. So far, I just close the GWXUX message box and everything seems to be ok. It is annoying and a little time consuming to respond to the message. No virus alerts from my Norton 360 antivirus program.

# 5 Jul 2015, 5:49

John B writes

0 thumbs

I was getting the error message once day but haven't gotten it for 4 days now - hmmm . Odd that my PC downstairs ( HP Touchsmart ) has the exact same Windows 7 , same version of Security Essentials , etc...but I never got the message on it .

# 6 Jul 2015, 16:33

John B writes

1 thumb

Oops ...Just happened after awaking the computer after it was asleep for about 5 hours . Only time I get the message is after I wake up the computer , but not every time . Very odd . Has anybody posted anything to the Microsoft Windows forum ?

# 7 Jul 2015, 5:01

Katina Lesinska writes

100 thumbs

Same on my HP Pavilion - I`m using Windows 7.This message "GWXUX has stopped working" started appear 4-5 days ago every time when I wake up the laptop. Antivirus Norton 360 does not show anything wrong regarding GWXUX. It is really annoying to get theese messages.Any solutions how to get rid of the message without downloading a new program?

# 8 Jul 2015, 17:37

Kapil writes

0 thumbs

So many comments adding up to the the same observation; however, if there is any simple fix for Windows 7, it would be very much appreciated?

# 9 Jul 2015, 20:08

Edith Buller-Breer writes

0 thumbs

I just started getting the GWXUX message too and it is getting annoying to always close it!

# 10 Jul 2015, 7:06

Alicia writes

1 thumb

exactly the same problem that everyone seems to be having. I`m using Windows 8.This message "GWXUX has stopped working" started appear 4-5 days ago every time when I wake up the laptop. wondering when we will have a solution. it's annoying

# 13 Jul 2015, 0:56

Alicia writes

1 thumb

Does anyone knows how to delete it? there.s nothing in control panel under that name?

# 13 Jul 2015, 0:59

Alicia writes

4 thumbs

I am trying this now, good luck!!!

KB3035583 – Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1

If you are not interested in Windows 10, you can remove this program from your PC. Go to Windows Update->Installed update, remove KB3035583. Also, you need to hide the update again in windows updates to prevent it from auto installing again since this is marked “important”.

# 13 Jul 2015, 1:08

Kapil writes

0 thumbs

how do you hide "update again"? I reinstalled the operating system and updated it and the pc is working just fine and much better than before though it took a better part of a day to do all this.

# 13 Jul 2015, 5:59

Henri writes

1 thumb

GWXUX.exe - Application error : The instruction at
0x7723ada4 referenced memory at 0x00000024. The memory could not be written. Click OK to terminate the program

# 13 Jul 2015, 11:51

Alicia writes

0 thumbs

Good question Kapil, it took me a bit of playing around to find out:

windows update/check settings/in "important updates" choose "let me choose if whether to download or install....." click OK

then check if you have any "Important updates is available"
click on it, if you find the number again right click and 'hide update" Good luck!!

# 14 Jul 2015, 3:03

Alicia writes

0 thumbs

I removed it in 2 minutes, then I needed to restart the computer and it was gone no more pop up windows!!

# 14 Jul 2015, 3:06

Mogens writes

208 thumbs

I looked it up at the internet, and it seems to be connected to the later Windows 10.
But I think you are all making it too complicated how to get rid of it.
I just went to "Add/Remove Programs" and looked for Windows updates. KB3035583 is the one to look for. Clicking on it allowed me to remove it, so I did.
Now I have no icon showing I should upgrade to Windows 10. - I can always do that later at the official update page of Microsoft.



# 14 Jul 2015, 5:14

John B writes

0 thumbs

There is no KB3035583 Windows update in my program list .

# 16 Jul 2015, 16:11

John B writes

0 thumbs

But I did find it in Windows Updates . It's in Japanese but as far as I can see there is nowhere one can remove it ; only a icon to click to install Windows 10 . I'd ask the wife to have a look but she fractured her ankle and can't come upstairs . How come my HP PC downstairs which also has Windows 7 doesn't get the message anyway ?

# 16 Jul 2015, 16:18

Hrobky writes

0 thumbs

Thanks, Mogens,
acoording to https://support.microsoft.com/en-us/kb/3035583 is GWXUX part of the update. Uninstalling the update removed the "Get Win10" icon the from system tray.

# 23 Jul 2015, 6:31

karine writes

0 thumbs

attention gwxux.exe est un Ransomware

# 31 Jul 2015, 9:14

N Thompson writes

0 thumbs

I found the update was on July 11/15, but since it was successful in doing the update it won't let me remove it.

# 2 Aug 2015, 9:36

Jason writes

0 thumbs

GWXUX.exe is the Windows Upgrade/update application. Annoying as heck and it's Icon sits near your taskbar - system icons.

# 4 Aug 2015, 15:47

redmane44 writes

1 thumb

You can get rid of it, just uninstall it by deleting the file KB3035583 from the updates, then hide it so it won't install it again. It is under windows updates - installed updates. Just remember if you received this update offer in an email, it could be ransomeware as Microsoft doesn't offer anything by email. If it is a file on your PC from recent updates just uninstall as I mentioned above.

# 4 Aug 2015, 16:27

Davee3 writes

0 thumbs

Sleep puts to sleep but never can awaken Windows 10 problem while running opera browser Subsequent restart after power button s/d tkaes 10 minutes I there a fix or is this a browser problem ?

# 8 Aug 2015, 8:11


0 thumbs

This ' GMXUX has stopped workimg" is not allowing me to connect is not allowing me to go online.....
how do i resolve it please ?

# 3 Sep 2015, 15:13

José Iacoviello writes

0 thumbs

Since this GWXUX appeared on my computer I nothing depending on Windows works anymore. I am not interested in changing to Windows 10 anymore. I can't even turn off my computer.

# 5 Sep 2015, 17:39

Clair writes

0 thumbs

Hi, that program just turned up on my system, like installed itself, and started connecting to the internet. McAfee alerted on it so I've used the McAfee program to block it. Now McAfee frequently uses a pop-up saying it has blocked it.

# 14 Sep 2015, 1:34

michael grossman writes

0 thumbs

please remove it

# 4 Oct 2015, 11:17

Roger Karlsson writes

2 thumbs

GWXUX.exe comes with this update from Microsoft:

If you are getting some error message related to GWXUX.exe, does installing all the important updates from Windows Update resolve the issue?

How to get an update through Windows Update:

# 7 Oct 2015, 5:42

Lew writes

0 thumbs

Thank you for posting this problem. I got rid of the update, but previously had removed the programme from my add/remove list. That didn't get rid of it, just gave me an error message. That got me searching and found your site. So I removed the update and the icon disappeared.

BIG BONUS. I have W7, and it was going slower and slower. I thought it was Google Chrome causing it and stripped that down. That did not make much difference. Firefox and IE were both still slow.

Now my machine performs normally again, the sluggishness is gone. Did the GWXUX.exe also create other issues to get you to change to W10? I hate conspiracy theories, but the change is just much to great to be a coincidence to me.

# 24 Oct 2015, 5:26

khan writes

0 thumbs

GWXUX has topped working

# 29 Oct 2015, 1:52

Geoff Little writes

-1 thumb

Uninstalling update for KB3035583 works like magic. Thankyou. GWXUX.exe [GWXUX SUX] message gone.

Which begs the question, as W7 user, do I need any of the mass of W10 updates? At the time of install, 19/11/15, noticed a slow down which didnt really respond as expected to a spring clean. Co-incidence? Advice please.

# 24 Nov 2015, 15:10

ron writes

0 thumbs

Why is this STUPID AD showing up on my Windows 7 CONSTANTLY.REMOVE this PIECE of %$#@!!!!! NOBODY wants it, or NEEDS it.

# 28 Nov 2015, 21:44

Doug Flint writes

0 thumbs

Just wanted to thank Alicia and Mogens for the most helpful information on how to get rid of the annoying GWXUX pop-up. I followed their instructions and my computer is clear of this now. Thank you! And Happy Holidays to you all.

# 3 Dec 2015, 14:57

buddhadev chatterjee writes

0 thumbs

I get a warning message on my desktop frequently saying "GWXUX is not responding " but I could not fix it I use windows 8.1 version . How can I resolve the matter

# 8 Dec 2015, 15:16

CombatCasualty writes

2 thumbs

A lot of people seem to not understand what this is -

GWXUX.exe stands for "(G)et (W)indows (X)10 (U)pgrade" and runs the upgrade ad/icon in the taskbar notification area.

Removal is possible and simple with no negative effects.

# 21 Jan 2016, 23:30

Frank writes

0 thumbs

my laptop works with w8. when I turned it off, I got automatically updates and an automatical new start. then I got the following messages:
System wird aktualisiert 1% (in english: system is beeing updated 1%), then after two seconds: Schwerer Fehler C 000003A beim Updatevorgang 2149 von 64685 (GWXUX.exe)
(in english: important fault C000003A while updating 2149 of
64685 (GWXUX.exe) ). After that the screen becomes black and the system stops working. recovery-DVD or USB-stick don't function. Who can help please ???

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