What is GetHelp.exe?
GetHelp.exe is part of Microsoft Get Help and developed by Microsoft Corporation according to the GetHelp.exe version information.
GetHelp.exe's description is "GetHelp.exe"
GetHelp.exe is usually located in the 'c:\Program Files\WindowsApps\Microsoft.GetHelp_10.1706.10952.0_x64__8wekyb3d8bbwe\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about GetHelp.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on GetHelp.exe:
| Property | Value |
|---|---|
| Product name | Microsoft Get Help |
| Company name | Microsoft Corporation |
| File description | GetHelp.exe |
| Internal name | GetHelp |
| Original filename | GetHelp.exe |
| Legal copyright | ©Microsoft Corporation. All rights reserved. |
| Product version | 10.1706.180405002-StoreMaster |
| File version | 10.1706.1804.05002 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | Microsoft Get Help |
| Company name | Microsoft Corporation |
| File description | GetHelp.exe |
| Internal name | GetHelp |
| Original filename | GetHelp.exe |
| Legal copyright | ©Microsoft Corporation. All rights.. |
| Product version | 10.1706.180405002-StoreMaster |
| File version | 10.1706.1804.05002 |
Digital signatures [?]
GetHelp.exe is not signed.
VirusTotal report
None of the 68 anti-virus programs at VirusTotal detected the GetHelp.exe file.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | e0c6037bb3caef797620abe7cadf6e61 |
| SHA256 | fa8a5f8a83cd84704749ec0ae10d47d23fdf8a20a1adfd3875bef98774db2c13 |
Error Messages
These are some of the error messages that can appear related to gethelp.exe:
gethelp.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
gethelp.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
GetHelp.exe has stopped working.
End Program - gethelp.exe. This program is not responding.
gethelp.exe is not a valid Win32 application.
gethelp.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with GetHelp.exe?
To help other users, please let us know what you will do with GetHelp.exe:
What did other users do?
The poll result listed below shows what users chose to do with GetHelp.exe. 100% have voted for removal. Based on votes from 5 users.
| Votes | |||
|---|---|---|---|
| Keep | 0 % | 0 | |
| Remove | 100 % | 5 |
NOTE: Please do not use this poll as the only source of input to determine what you will do with GetHelp.exe. Only 5 users has voted so far so it does not offer a high degree of confidence.
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
No comments posted yet.