What is GoogleCrashHandler.exe?

GoogleCrashHandler.exe is part of Google Update and developed by Google LLC according to the GoogleCrashHandler.exe version information.

GoogleCrashHandler.exe's description is "Google Crash Handler"

GoogleCrashHandler.exe is digitally signed by Google LLC.

GoogleCrashHandler.exe is usually located in the 'C:\Program Files (x86)\Google\Update\1.3.35.452\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about GoogleCrashHandler.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on GoogleCrashHandler.exe:

PropertyValue
Product nameGoogle Update
Company nameGoogle LLC
File descriptionGoogle Crash Handler
Internal nameGoogle Update
Original filenameGoogleUpdate.exe
Legal copyrightCopyright 2018 Google LLC
Product version1.3.35.451
File version1.3.35.451

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameGoogle Update
Company nameGoogle LLC
File descriptionGoogle Crash Handler
Internal nameGoogle Update
Original filenameGoogleUpdate.exe
Legal copyrightCopyright 2018 Google LLC
Product version1.3.35.451
File version1.3.35.451

Digital signatures [?]

GoogleCrashHandler.exe has a valid digital signature.

PropertyValue
Signer nameGoogle LLC
Certificate issuer nameDigiCert Assured ID Code Signing CA-1
Certificate serial number06aea76bac46a9e8cfe6d29e45aaf033

VirusTotal report

None of the 72 anti-virus programs at VirusTotal detected the GoogleCrashHandler.exe file.

None of the 72 anti-virus programs detected the GoogleCrashHandler.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Summary

{
    "directory_created": [
        "C:\\Users\\cuck\\AppData\\Local\\Google\\CrashReports",
        "C:\\Users\\cuck\\AppData\\Local\\Google"
    ],
    "dll_loaded": [
        "dbghelp.dll",
        "cscapi.dll",
        "kernel32",
        "api-ms-win-core-fibers-l1-1-1",
        "api-ms-win-core-localization-l1-2-1",
        "api-ms-win-appmodel-runtime-l1-1-1",
        "kernel32.dll",
        "ext-ms-win-kernel32-package-current-l1-1-0",
        "rpcrt4.dll",
        "wkscli.dll",
        "api-ms-win-core-synch-l1-2-0"
    ],
    "file_opened": [
        "\\\\?\\PIPE\\wkssvc",
        "C:\\Windows\\Globalization\\Sorting\\sortdefault.nls"
    ],
    "regkey_opened": [
        "HKEY_LOCAL_MACHINE\\Software\\Policies\\Microsoft\\Windows NT\\Rpc",
        "HKEY_LOCAL_MACHINE\\Software\\Google\\UpdateDev\\",
        "HKEY_CURRENT_USER\\Software\\Google\\Update\\",
        "HKEY_CURRENT_USER\\Software\\Google\\Update\\ClientState\\",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\Rpc",
        "HKEY_LOCAL_MACHINE\\Software\\Policies\\Google\\Update\\"
    ],
    "file_written": [
        "\\\\?\\PIPE\\wkssvc"
    ],
    "file_exists": [
        "C:\\Users\\cuck\\AppData\\Local\\Google\\CrashReports",
        "C:\\Users\\cuck\\AppData",
        "C:\\GoogleUpdate.ini",
        "C:\\Users\\cuck\\AppData\\Local\\Temp",
        "C:\\Users\\cuck",
        "C:\\Users\\cuck\\AppData\\Local\\Google",
        "C:\\Users",
        "C:\\Users\\cuck\\AppData\\Local"
    ],
    "mutex": [
        "Global\\GS-1-5-21-699399860-4089948139-3198924279-1001{D19BAF17-7C87-467E-8D63-6C4B1C836373}"
    ],
    "file_failed": [
        "\\\\?\\pipe\\GoogleCrashServices\\S-1-5-21-699399860-4089948139-3198924279-1001"
    ],
    "file_read": [
        "\\\\?\\PIPE\\wkssvc"
    ],
    "regkey_read": [
        "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\CustomLocale\\en-US",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Rpc\\MaxRpcSize",
        "HKEY_LOCAL_MACHINE\\SYSTEM\\Setup\\SystemSetupInProgress",
        "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\services\\Tcpip\\Parameters\\Domain",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles",
        "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\services\\Tcpip\\Parameters\\Hostname",
        "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\ExtendedLocale\\en-US",
        "HKEY_LOCAL_MACHINE\\SYSTEM\\Setup\\OOBEInProgress",
        "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\ComputerName\\ActiveComputerName\\ComputerName",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\SQMClient\\Windows\\CEIPEnable"
    ]
}

Generic

[
    {
        "process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\3c05caf977003005770bca7cd4c4586a3c2c2b749a5bb8659af50b8637f5ac5e.bin",
        "process_name": "3c05caf977003005770bca7cd4c4586a3c2c2b749a5bb8659af50b8637f5ac5e.bin",
        "pid": 2124,
        "summary": {
            "directory_created": [
                "C:\\Users\\cuck\\AppData\\Local\\Google\\CrashReports",
                "C:\\Users\\cuck\\AppData\\Local\\Google"
            ],
            "dll_loaded": [
                "dbghelp.dll",
                "cscapi.dll",
                "kernel32",
                "api-ms-win-core-fibers-l1-1-1",
                "api-ms-win-core-localization-l1-2-1",
                "api-ms-win-appmodel-runtime-l1-1-1",
                "kernel32.dll",
                "ext-ms-win-kernel32-package-current-l1-1-0",
                "rpcrt4.dll",
                "wkscli.dll",
                "api-ms-win-core-synch-l1-2-0"
            ],
            "file_opened": [
                "\\\\?\\PIPE\\wkssvc",
                "C:\\Windows\\Globalization\\Sorting\\sortdefault.nls"
            ],
            "regkey_opened": [
                "HKEY_LOCAL_MACHINE\\Software\\Policies\\Microsoft\\Windows NT\\Rpc",
                "HKEY_LOCAL_MACHINE\\Software\\Google\\UpdateDev\\",
                "HKEY_CURRENT_USER\\Software\\Google\\Update\\",
                "HKEY_CURRENT_USER\\Software\\Google\\Update\\ClientState\\",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\Rpc",
                "HKEY_LOCAL_MACHINE\\Software\\Policies\\Google\\Update\\"
            ],
            "file_written": [
                "\\\\?\\PIPE\\wkssvc"
            ],
            "file_exists": [
                "C:\\Users\\cuck\\AppData\\Local\\Google\\CrashReports",
                "C:\\Users\\cuck\\AppData",
                "C:\\GoogleUpdate.ini",
                "C:\\Users\\cuck\\AppData\\Local\\Temp",
                "C:\\Users\\cuck",
                "C:\\Users\\cuck\\AppData\\Local\\Google",
                "C:\\Users",
                "C:\\Users\\cuck\\AppData\\Local"
            ],
            "mutex": [
                "Global\\GS-1-5-21-699399860-4089948139-3198924279-1001{D19BAF17-7C87-467E-8D63-6C4B1C836373}"
            ],
            "file_failed": [
                "\\\\?\\pipe\\GoogleCrashServices\\S-1-5-21-699399860-4089948139-3198924279-1001"
            ],
            "file_read": [
                "\\\\?\\PIPE\\wkssvc"
            ],
            "regkey_read": [
                "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\CustomLocale\\en-US",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Rpc\\MaxRpcSize",
                "HKEY_LOCAL_MACHINE\\SYSTEM\\Setup\\SystemSetupInProgress",
                "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\services\\Tcpip\\Parameters\\Domain",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles",
                "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\services\\Tcpip\\Parameters\\Hostname",
                "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\Nls\\ExtendedLocale\\en-US",
                "HKEY_LOCAL_MACHINE\\SYSTEM\\Setup\\OOBEInProgress",
                "HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Control\\ComputerName\\ActiveComputerName\\ComputerName",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\SQMClient\\Windows\\CEIPEnable"
            ]
        },
        "first_seen": 1585349585.71875,
        "ppid": 2676
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1585349585.3125,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "GoogleCrashHandler_unsigned.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    },
    {
        "markcount": 1,
        "families": [],
        "description": "Checks amount of memory in system, this can be used to detect virtual machines that have a low amount of memory available",
        "severity": 1,
        "marks": [
            {
                "call": {
                    "category": "system",
                    "status": 1,
                    "stacktrace": [],
                    "api": "GlobalMemoryStatusEx",
                    "return_value": 1,
                    "arguments": {},
                    "time": 1585349585.84375,
                    "tid": 2800,
                    "flags": {}
                },
                "pid": 2124,
                "type": "call",
                "cid": 115
            }
        ],
        "references": [],
        "name": "antivm_memory_available"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1262,
            "time": 3.0396769046783447,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1426,
            "time": 1.058115005493164,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1754,
            "time": 3.054137945175171,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 1918,
            "time": 1.5093460083007812,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2246,
            "time": -0.05564713478088379,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 2574,
            "time": 1.5760798454284668,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 5902,
            "time": 1.074314832687378,
            "dport": 3702,
            "sport": 49152
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "a2e15dd6bae86115df3eb7f9471f68ab1f72d8e69a3315bab25f8afabea11deb",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "107346d3518455e6cdc00bbf69f5d5adb3cc287167fc0d52316b66d71c5a301d",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandbox

Other files also named GoogleCrashHandler.exe

GoogleCrashHandler.exe (27 votes)

Hashes [?]

PropertyValue
MD574cda8051136b80dc3ae4bf86623003c
SHA2563c05caf977003005770bca7cd4c4586a3c2c2b749a5bb8659af50b8637f5ac5e

Error Messages

These are some of the error messages that can appear related to googlecrashhandler.exe:

googlecrashhandler.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

googlecrashhandler.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Google Crash Handler has stopped working.

End Program - googlecrashhandler.exe. This program is not responding.

googlecrashhandler.exe is not a valid Win32 application.

googlecrashhandler.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

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Malware or legitimate?

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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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