What is HELP_DECRYPT.HTML?
HELP_DECRYPT.HTML is usually located in the 'c:\users\%USERNAME%\appdata\roaming\microsoft\windows\start menu\programs\startup\' folder.
Some of the anti-virus scanners at VirusTotal detected HELP_DECRYPT.HTML.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
HELP_DECRYPT.HTML does not have any version or vendor information.
Digital signatures [?]
HELP_DECRYPT.HTML is not signed.
VirusTotal report
4 of the 57 anti-virus programs at VirusTotal detected the HELP_DECRYPT.HTML file. That's a 7% detection rate.
| Scanner | Detection Name |
|---|---|
| ESET-NOD32 | Win32/Filecoder.CR |
| McAfee | Ransom-FOO!htm |
| McAfee-GW-Edition | Ransom-FOO!htm |
| Norman | CryptoWall.C |
HELP_DECRYPT.HTML removal instructions
The instructions below shows how to remove HELP_DECRYPT.HTML with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the HELP_DECRYPT.HTML file for removal, restart your computer and scan it again to verify that HELP_DECRYPT.HTML has been successfully removed. Here are the removal instructions in more detail:
- Download and install FreeFixer: http://www.freefixer.com/download.html
- Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
- When the scan is finished, locate HELP_DECRYPT.HTML in the scan result and tick the checkbox next to the HELP_DECRYPT.HTML file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate HELP_DECRYPT.HTML in the scan result.
c:\users\%USERNAME%\appdata\ro..ws\start menu\programs\startup\HELP_DECRYPT.HTML 
- Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the HELP_DECRYPT.HTML file.
- Restart your computer.
- Start FreeFixer and scan your computer again. If HELP_DECRYPT.HTML still remains in the scan result, proceed with the next step. If HELP_DECRYPT.HTML is gone from the scan result you're done.
- If HELP_DECRYPT.HTML still remains in the scan result, check its checkbox again in the scan result and click Fix.
- Restart your computer.
- Start FreeFixer and scan your computer again. Verify that HELP_DECRYPT.HTML no longer appear in the scan result.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 2e3dad11279cd3c1f0062550b57fe86d |
| SHA256 | a2e581aa20e70596f6573ca7a6e2708e2ed6ff67489481900f51ec87256b634b |
What will you do with the file?
To help other users, please let us know what you will do with the file:
What did other users do?
The poll result listed below shows what users chose to do with the file. 5% have voted for removal. Based on votes from 83 users.
Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
Removed the Help decrypt virus manually, then ran Free Fixer. It found no bad files, hope I got it all. I got this virus almost 2 months ago. No back up and resort files to a earlier version does not go back fare enough. Is there any hope of getting my pictures? Thanks to all you people who help us out of these jams we get ourselves into.
# 26 Apr 2015, 19:07
mohsen writes
> cmd command prompt type dir on c view with the help of command dir/ah the hidden files delete the help_dycrypt.html and help_dycrypt.txt ,help_dycrypt.png as well.same with other drives too.now u are done.Right click stat button in windows choose explore search file and folders type HELP_DECRYPT.html HELP_DECRYPT.txt and HELP_DECRYPT,png one by one crtl+a then del you ,ve rome all cryptowall.
# 16 Oct 2015, 8:21
Steve Ness writes