What is ScreenConnect.ClientService.exe?

ScreenConnect.ClientService.exe is digitally signed by ConnectWise, LLC.

ScreenConnect.ClientService.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\apps\2.0\vdxrpkzd.j12\659g5ntj.zon\scre..tion_b15b0581876c57b7_0014.0002_d1b4cb0530b8664d\' folder.

Some of the anti-virus scanners at VirusTotal detected ScreenConnect.ClientService.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on ScreenConnect.ClientService.exe:

PropertyValue
Product version20.2.27450.7387
File version20.2.27450.7387

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product version20.2.27450.7387
File version20.2.27450.7387

Digital signatures [?]

ScreenConnect.ClientService.exe has a valid digital signature.

PropertyValue
Signer nameConnectWise, LLC
Certificate issuer nameDigiCert SHA2 Assured ID Code Signing CA
Certificate serial number085dfb7228e907cf98022c52c511bc66

VirusTotal report

1 of the 68 anti-virus programs at VirusTotal detected the ScreenConnect.ClientService.exe file. That's a 1% detection rate.

ScannerDetection Name
Jiangmin RemoteAdmin.ConnectScreen.a
1 of the 68 anti-virus programs detected the ScreenConnect.ClientService.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Summary

{
    "file_exists": [
        "C:\\Windows\\System32\\mscoree.dll.local"
    ],
    "directory_enumerated": [
        "C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\mscoreei.dll",
        "C:\\Windows\\Microsoft.NET\\Framework\\Upgrades.2.0.50727\\mscoreei.dll"
    ],
    "regkey_opened": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Upgrades",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\AppPatch",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\v2.0"
    ],
    "regkey_read": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\InstallRoot"
    ],
    "dll_loaded": [
        "ADVAPI32.dll"
    ]
}

Generic

[
    {
        "process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\0c855d15dee76e64abda05e288dd128f6642f9ca9d792fdc9e3556d1c400f85a.bin",
        "process_name": "0c855d15dee76e64abda05e288dd128f6642f9ca9d792fdc9e3556d1c400f85a.bin",
        "pid": 2816,
        "summary": {
            "file_exists": [
                "C:\\Windows\\System32\\mscoree.dll.local"
            ],
            "directory_enumerated": [
                "C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\mscoreei.dll",
                "C:\\Windows\\Microsoft.NET\\Framework\\Upgrades.2.0.50727\\mscoreei.dll"
            ],
            "regkey_opened": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Upgrades",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\AppPatch",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\v2.0"
            ],
            "regkey_read": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\InstallRoot"
            ],
            "dll_loaded": [
                "ADVAPI32.dll"
            ]
        },
        "first_seen": 1598626385.625,
        "ppid": 2016
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1598626385.34375,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "C:\\Users\\jmorgan\\Source\\cwcontrol\\Custom\\DotNetRunner\\Release\\DotNetServiceRunner.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 546,
            "time": 3.141950845718384,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 5226,
            "time": 9.188631057739258,
            "dport": 138,
            "sport": 138
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 7070,
            "time": 3.0500130653381348,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 7398,
            "time": 1.024177074432373,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 7726,
            "time": 3.0948219299316406,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 8054,
            "time": 1.5353829860687256,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 8382,
            "time": -0.08573293685913086,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 8710,
            "time": 1.5319960117340088,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 28120,
            "time": 1.0445420742034912,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 36504,
            "time": 3.143676996231079,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "b58cdf1c6bb53ea0ac70913bba416c013c7261f9231bfea1504d968c580a467e",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "991b9a460391d8f6c9288ebd0d4274528d864b23b97c27b1e7d5fcde421c0595",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandbox

Other files also named ScreenConnect.ClientService.exe

ScreenConnect.ClientService.exe (8 votes)

Hashes [?]

PropertyValue
MD50a4b419a7a1da52bc781b5dcb978f998
SHA2560c855d15dee76e64abda05e288dd128f6642f9ca9d792fdc9e3556d1c400f85a

Error Messages

These are some of the error messages that can appear related to screenconnect.clientservice.exe:

screenconnect.clientservice.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

screenconnect.clientservice.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

screenconnect.clientservice.exe has stopped working.

End Program - screenconnect.clientservice.exe. This program is not responding.

screenconnect.clientservice.exe is not a valid Win32 application.

screenconnect.clientservice.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



What did other users do?

The poll result listed below shows what users chose to do with the file. 100% have voted for removal. Based on votes from 1 user.

Votes
Keep0 %
0
Remove100 %
1

NOTE: Please do not use this poll as the only source of input to determine what you will do with the file. Only 1 user has voted so far so it does not offer a high degree of confidence.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


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And now some shameless self promotion ;)

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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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