What is VZW_Software_upgrade_assistant.exe?
VZW_Software_upgrade_assistant.exe is part of Bootstrap and developed by SAMSUNG Electornics Co., Ltd. according to the VZW_Software_upgrade_assistant.exe version information.
VZW_Software_upgrade_assistant.exe's description is "Verizon Software upgrade assistant for Android"
VZW_Software_upgrade_assistant.exe is usually located in the 'c:\users\%USERNAME%\appdata\roaming\verizon\bootstrap\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about VZW_Software_upgrade_assistant.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on VZW_Software_upgrade_assistant.exe:
| Property | Value |
|---|---|
| Product name | Bootstrap |
| Company name | SAMSUNG Electornics Co., Ltd. |
| File description | Verizon Software upgrade assistant for Android |
| Internal name | Bootstrap.exe |
| Original filename | Bootstrap.exe |
| Legal copyright | SAMSUNG Electornics Co., Ltd. All rights reserved. |
| Product version | 1.0.0.1 |
| File version | 1.0.0.1 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | Bootstrap |
| Company name | SAMSUNG Electornics Co., Ltd. |
| File description | Verizon Software upgrade assistant f.. |
| Internal name | Bootstrap.exe |
| Original filename | Bootstrap.exe |
| Legal copyright | SAMSUNG Electornics Co., Ltd. All r.. |
| Product version | 1.0.0.1 |
| File version | 1.0.0.1 |
Digital signatures [?]
The verification of VZW_Software_upgrade_assistant.exe's digital signature failed.
| Property | Value |
|---|---|
| Signer name | Samsung Electronics CO., LTD. |
| Certificate issuer name | VeriSign Class 3 Code Signing 2010 CA |
| Certificate serial number | 02de9572414317531c3a3d52989eb11c |
VirusTotal report
None of the 52 anti-virus programs at VirusTotal detected the VZW_Software_upgrade_assistant.exe file.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 4a95b6ce937efdec4839bc066178b49a |
| SHA256 | d17870e0070482b2623406b6e965dc89775840931200a44c0a20811730c16264 |
Error Messages
These are some of the error messages that can appear related to vzw_software_upgrade_assistant.exe:
vzw_software_upgrade_assistant.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
vzw_software_upgrade_assistant.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
Verizon Software upgrade assistant for Android has stopped working.
End Program - vzw_software_upgrade_assistant.exe. This program is not responding.
vzw_software_upgrade_assistant.exe is not a valid Win32 application.
vzw_software_upgrade_assistant.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with the file?
To help other users, please let us know what you will do with the file:
What did other users do?
The poll result listed below shows what users chose to do with the file. 10% have voted for removal. Based on votes from 42 users.
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
EVERY TIMME wHEN I CLICK ON CLICK KIES 3 I GET CLOSE VZW SOFTWARE UPGRADE ASISTANT AND THEN RESTART SAMSUNG KRIS.SO HOW DO I CLOSE IT?
I HAVE REMOVED SAMSUNG KIES AND RELOADED IT SEVERAL TIMES, BUT IT DOES NOT HELP.I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME.THANKS IN ADVANCE.
# 5 Jun 2016, 8:11
Charlie Swindall writes
Can any one please point me to a copy of Verizon upgrade or repair assistant with a current certificate that will allow installation? I had the original and now need it again.
Thanks in advance
Charlie Swindall
# 2 Jul 2016, 16:56
Jeff Jerabek writes