What is eGdpSvc.exe?

eGdpSvc.exe is part of eSafe Security Control and developed by eSafe Security Co., Ltd. according to the eGdpSvc.exe version information.

eGdpSvc.exe's description is "eSafe Security Control"

eGdpSvc.exe is digitally signed by Banyan Tree Technology Limited.

eGdpSvc.exe is usually located in the 'R:\ProgramData\eSafe\' folder.

Some of the anti-virus scanners at VirusTotal detected eGdpSvc.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on eGdpSvc.exe:

Product nameeSafe Security Control
Company nameeSafe Security Co., Ltd.
File descriptioneSafe Security Control
Internal nameeGdpSvc.exe
Original filenameeGdpSvc.exe
Legal copyrightCopyright (C) 2013
Product version1.0.0.1982
File version1.0.0.1982

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameeSafe Security Control
Company nameeSafe Security Co., Ltd.
File descriptioneSafe Security Control
Internal nameeGdpSvc.exe
Original filenameeGdpSvc.exe
Legal copyrightCopyright (C) 2013
Product version1.0.0.1982
File version1.0.0.1982

Digital signatures [?]

eGdpSvc.exe has a valid digital signature.

Signer nameBanyan Tree Technology Limited
Certificate issuer nameGlobalSign CodeSigning CA - G2
Certificate serial number1121c63e4490f9d28667737c8de7d3b6805d

VirusTotal report

8 of the 47 anti-virus programs at VirusTotal detected the eGdpSvc.exe file. That's a 17% detection rate.

ScannerDetection Name
AhnLab-V3 Trojan/Win32.Staser
AVG MalSign.Generic.A8A
Comodo Worm.Win32.Rebhip.COC
Jiangmin Trojan/Staser.bq
Kingsoft Win32.Troj.Generic.a.(kcloud)
VBA32 Trojan.Staser
VIPRE Elex Installer (fs)
8 of the 47 anti-virus programs detected the eGdpSvc.exe file.

eGdpSvc.exe removal instructions

The instructions below shows how to remove eGdpSvc.exe with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the eGdpSvc.exe file for removal, restart your computer and scan it again to verify that eGdpSvc.exe has been successfully removed. Here are the removal instructions in more detail:

  1. Download and install FreeFixer: http://www.freefixer.com/download.html
  2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
    Screenshot of Start Scan button
  3. When the scan is finished, locate eGdpSvc.exe in the scan result and tick the checkbox next to the eGdpSvc.exe file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate eGdpSvc.exe in the scan result.
    Red arrow point on the unwanted file
  4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the eGdpSvc.exe file.
    Screenshot of Fix button
  5. Restart your computer.
  6. Start FreeFixer and scan your computer again. If eGdpSvc.exe still remains in the scan result, proceed with the next step. If eGdpSvc.exe is gone from the scan result you're done.
  7. If eGdpSvc.exe still remains in the scan result, check its checkbox again in the scan result and click Fix.
  8. Restart your computer.
  9. Start FreeFixer and scan your computer again. Verify that eGdpSvc.exe no longer appear in the scan result.
Please select the option that best describe your thoughts on the removal instructions given above

Free Questionnaires

Hashes [?]


Error Messages

These are some of the error messages that can appear related to egdpsvc.exe:

egdpsvc.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

egdpsvc.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

eSafe Security Control has stopped working.

End Program - egdpsvc.exe. This program is not responding.

egdpsvc.exe is not a valid Win32 application.

egdpsvc.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with eGdpSvc.exe?

To help other users, please let us know what you will do with eGdpSvc.exe:

What did other users do?

The poll result listed below shows what users chose to do with eGdpSvc.exe. 96% have voted for removal. Based on votes from 68 users.

User vote results: There were 65 votes to remove and 3 votes to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with eGdpSvc.exe.


Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

Roger Karlsson writes

1 thumb

Does anyone have some more info on the eGdpSvc.exe file?

All antivirus programs reported it as clean except ESET-NOD32 which classified eGdpSvc.exe as "Win32/ELEX.F".

Do you have eGdpSvc.exe on your system? Please upload it to virustotal.com to let the scanners there have a look at it.

Please post the link to the scan result in the comments here.

# 9 Jul 2013, 11:16

Herbert Schrama writes

2 thumbs

hello Roger,
I found the egdpsvc.exe in my processes, and tried to remove it. I found a folder ...users\AppData\eInstaller, where the exe was found. (unfortunately) I deleted the file, so I cannot send it. But...... after rebooting the machine, the process still gets loaded.
I ran an intensive scan with MS Securities, I searched all the registry, I searched all de c: drive. Nothing found.
Before I start to run your virusscanner, I want you advice, is there some news on this topic?

kind regards,

# 18 Jul 2013, 0:24

spanda writes

0 thumbs

Hi, i have win XP installed in my MacBook Pro with Bootcamp. I was suffering from this eGDBSVC.exe which disturbs my system's performance. After 4 to 5 minutes from booting, my laptop hangs. For a long time i did not find the reason. when i checked the windows task manager there i found an anonymous process eGDBSVC.exe whose exe was located at "C:\Documents and Settings\All Users\Application Data\eSafe". Though my antivirus (KIS 13.0) did not detect it, i quarantined it with KIS. Now everything is fine and smooth.

# 6 Aug 2013, 2:54

Roger Karlsson writes

0 thumbs

The anti-virus programs have improved their detections of eGdpSvc.exe:

* AhnLab-V3 Trojan/Win32.Staser
* Kaspersky Trojan.Win32.Staser.fv
* AVG Generic34.AWYH
* VIPRE Elex Installer (fs)

# 13 Sep 2013, 0:21

Roger Karlsson writes

0 thumbs

Kingsoft and Kkav now detects eGdpSvc.exe:

* Kingsoft - Win32.Troj.Generic.a.(kcloud)
* Bkav - HW32.CDB.Cd20

# 19 Sep 2013, 2:53

Rosemary Wattle writes

0 thumbs

MS Security does not pick eGdpSvc.exe up but I have just installed Ashampoo Anti-Virus and now I am getting alerts every 10 minutes or so which is driving me nuts. Also my system seems to run slower now and I don't know which program this .exe file has attached itself to.

# 12 Oct 2013, 22:57

Roger Karlsson writes

0 thumbs

Many of the anti-virus programs are now detecting eGdpSvc.exe:

* AhnLab-V3 - Trojan/Win32.Agent
* AVG - MalSign.Hefei Feiqiu Info Tech Ltd
* Baidu-International - Trojan.Win32.ELEX.S
* Bkav - W32.Clod2ab.Trojan.3320
* ESET-NOD32 - a variant of Win32/ELEX.S
* Fortinet - W32/VMProtBad.A!tr
* Kingsoft - Win32.Troj.Generic.a.(kcloud)
* Malwarebytes - PUP.Optional.Wsys.A
* McAfee - Artemis!97A1B2C9F75A
* McAfee-GW-Edition - Heuristic.LooksLike.Win32.SuspiciousPE.R!84
* Norman - Troj_Generic.QOKNX
* Sophos - Mal/VMProtBad-A
* TrendMicro - TROJ_STASER.AB
* TrendMicro-HouseCall - TROJ_STASER.AB

# 27 Oct 2013, 8:03

Roger Karlsson writes

0 thumbs

I've just posted "eGdpSvc.exe – How To Uninstall" in the blog, which shows to remove the eGdpSvc.exe file in step-by-step video guide:


Did this help you remove the eGdpSvc.exe file?

# 27 Oct 2013, 8:39

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