What is io.exe?

io.exe is part of Microsoft® Windows® Operating System according to the io.exe version information.

io.exe's description is "XPS Viewer"

io.exe is usually located in the 'c:\downloads\' folder.

Some of the anti-virus scanners at VirusTotal detected io.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on io.exe:

Product nameMicrosoft® Windows® Operating System
File descriptionXPS Viewer
Legal copyright© Microsoft Corporation. All rights reserved.

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameMicrosoft® Windows® Operating ..
File descriptionXPS Viewer
Legal copyright© Microsoft Corporation. All righ..

Digital signatures [?]

io.exe is not signed.

VirusTotal report

37 of the 66 anti-virus programs at VirusTotal detected the io.exe file. That's a 56% detection rate.

ScannerDetection Name
Ad-Aware Trojan.GenericKD.40361078
AhnLab-V3 Backdoor/Win32.Keylogger.C2645693
Arcabit Trojan.Generic.D267DC76
Avast Win32:Trojan-gen
AVG Win32:Trojan-gen
Baidu Win32.Trojan.WisdomEyes.16070401.9500.9967
BitDefender Trojan.GenericKD.40361078
ClamAV Win.Trojan.Agent-6632677-0
CrowdStrike malicious_confidence_100% (D)
Cybereason malicious.d0e798
Cyren W32/Kryptik.HF.gen!Eldorado
DrWeb Trojan.PWS.Stealer.19347
Emsisoft Trojan.GenericKD.40361078 (B)
Endgame malicious (high confidence)
ESET-NOD32 a variant of MSIL/Kryptik.PCF
F-Prot W32/Kryptik.HF.gen!Eldorado
F-Secure Trojan.GenericKD.40361078
Fortinet MSIL/Kryptik.PCF!tr
GData Trojan.GenericKD.40361078
Ikarus Trojan-Spy.Agent
Invincea heuristic
Kaspersky Trojan-Dropper.Win32.Autit.bfj
Malwarebytes Spyware.AgentTesla
McAfee Packed-FKA!4CAFF59A57BC
McAfee-GW-Edition BehavesLike.Win32.Generic.fh
Microsoft Trojan:Win32/Skeeyah.A!bit
MicroWorld-eScan Trojan.GenericKD.40361078
Paloalto generic.ml
Qihoo-360 HEUR/QVM03.0.E8A5.Malware.Gen
Rising Trojan.Kryptik!8.8 (CLOUD)
SentinelOne static engine - malicious
Sophos Mal/Generic-S
Symantec Trojan Horse
Tencent Win32.Trojan.Generic.Pgdr
TrendMicro-HouseCall Suspicious_GEN.F47V0802
Webroot W32.Trojan.Gen
ZoneAlarm Trojan-Dropper.Win32.Autit.bfj
37 of the 66 anti-virus programs detected the io.exe file.

io.exe removal instructions

The instructions below shows how to remove io.exe with help from the FreeFixer removal tool. Basically, you install FreeFixer, scan your computer, check the io.exe file for removal, restart your computer and scan it again to verify that io.exe has been successfully removed. Here are the removal instructions in more detail:

  1. Download and install FreeFixer: http://www.freefixer.com/download.html
  2. Start FreeFixer and press the Start Scan button. The scan will finish in approximately five minutes.
    Screenshot of Start Scan button
  3. When the scan is finished, locate io.exe in the scan result and tick the checkbox next to the io.exe file. Do not check any other file for removal unless you are 100% sure you want to delete it. Tip: Press CTRL-F to open up FreeFixer's search dialog to quickly locate io.exe in the scan result.
    Red arrow point on the unwanted file
  4. Scroll down to the bottom of the scan result and press the Fix button. FreeFixer will now delete the io.exe file.
    Screenshot of Fix button
  5. Restart your computer.
  6. Start FreeFixer and scan your computer again. If io.exe still remains in the scan result, proceed with the next step. If io.exe is gone from the scan result you're done.
  7. If io.exe still remains in the scan result, check its checkbox again in the scan result and click Fix.
  8. Restart your computer.
  9. Start FreeFixer and scan your computer again. Verify that io.exe no longer appear in the scan result.
Please select the option that best describe your thoughts on the removal instructions given above

Free Questionnaires

Hashes [?]


Error Messages

These are some of the error messages that can appear related to io.exe:

io.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

io.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

XPS Viewer has stopped working.

End Program - io.exe. This program is not responding.

io.exe is not a valid Win32 application.

io.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with io.exe?

To help other users, please let us know what you will do with io.exe:


Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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