What is winhlp64.exe?

winhlp64.exe is developed by Microsoft Corporation according to the winhlp64.exe version information.

winhlp64.exe's description is "Windows Security Center"

winhlp64.exe is usually located in the 'C:\DOCUME~1\John\LOCALS~1\Temp\' folder.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on winhlp64.exe:

PropertyValue
Company nameMicrosoft Corporation
File descriptionWindows Security Center
Internal nameWindows Help
Original filenamewinhlp64.exe
File version6.00.2800.1112 (xpsp.080413-2105)

Here's a screenshot of the file properties when displayed by Windows Explorer:

Company nameMicrosoft Corporation
File descriptionWindows Security Center
Internal nameWindows Help
Original filenamewinhlp64.exe
File version6.00.2800.1112 (xpsp.080413-2105)

Digital signatures [?]

winhlp64.exe is not signed.

Hashes [?]

PropertyValue
MD5e1080c402dad67417476ede67615e319
SHA25696daadfc70a14eec0aba6659d34cfe682ffc902f7884c6e2600ff89759fddc02

Error Messages

These are some of the error messages that can appear related to winhlp64.exe:

winhlp64.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

winhlp64.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Windows Security Center has stopped working.

End Program - winhlp64.exe. This program is not responding.

winhlp64.exe is not a valid Win32 application.

winhlp64.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with winhlp64.exe?

To help other users, please let us know what you will do with winhlp64.exe:



What did other users do?

The poll result listed below shows what users chose to do with winhlp64.exe. 18% have voted for removal. Based on votes from 251 users.

User vote results: There were 44 votes to remove and 207 votes to keep

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


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A screenshot of FreeFixer's scan result.Hi, my name is Roger Karlsson. I've been running this website since 2006. I want to let you know about the FreeFixer program. FreeFixer is a freeware tool that analyzes your system and let you manually identify unwanted programs. Once you've identified some malware files, FreeFixer is pretty good at removing them. You can download FreeFixer here. It runs on Windows 2000/XP/2003/2008/2016/2019/Vista/7/8/8.1/10. Supports both 32- and 64-bit Windows.

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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

Roger Karlsson writes

3 thumbs

winhlp64.exe is malware. It often appears with two other malware files named cls_pack.exe and mdefense.exe.

Step by step guide to delete cls_pack.exe, winhlp64.exe and mdefense.exe with FreeFixer:
1. Download and install FreeFixer: http://www.freefixer.com/download.html Freefixer is freeware, so it will not cost you anything.
2. Start FreeFixer and click "Scan". The scan finishes in approximately 5 minutes.
3. In the scan result, locate items which mention cls_pack.exe, winhlp64.exe and mdefense.exe, and check its "Delete" checkbox. They usually appears under "Registry startups", "Processes" and/or "Recently created or modified files" in FreeFixer's scan result. DO NOT check anything else for removal, unless you are 100% sure it's malware.
4. Click "Fix".
5. Restart your machine.
6. Start FreeFixer and scan your computer again.
7. Verify that cls_pack.exe, winhlp64.exe and mdefense.exe no longer appear anywhere in the scan result.
8. Done.

Did this remove the files from your computer?


Sophos refers to this files as Troj/FakeAV-AQB:
http://www.sophos.com/security/analyses/viruses-and-spyware/trojfakeavaqb.html

# 17 Jan 2010, 1:01

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