What is HPPerformanceTuneup.exe?

HPPerformanceTuneup.exe is part of HPPerformanceTuneup and developed by HP Inc. according to the HPPerformanceTuneup.exe version information.

HPPerformanceTuneup.exe's description is "HPPerformanceTuneup"

HPPerformanceTuneup.exe is digitally signed by HP Inc..

HPPerformanceTuneup.exe is usually located in the 'C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPPerformanceTuneup\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about HPPerformanceTuneup.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on HPPerformanceTuneup.exe:

PropertyValue
Product nameHPPerformanceTuneup
Company nameHP Inc.
File descriptionHPPerformanceTuneup
Internal nameHPPerformanceTuneup.exe
Original filenameHPPerformanceTuneup.exe
Legal copyright© Copyright 2018 HP Development Company, L.P.
Product version1.2.4.1
File version1.2.4.1

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameHPPerformanceTuneup
Company nameHP Inc.
File descriptionHPPerformanceTuneup
Internal nameHPPerformanceTuneup.exe
Original filenameHPPerformanceTuneup.exe
Legal copyright© Copyright 2018 HP Development Com..
Product version1.2.4.1
File version1.2.4.1

Digital signatures [?]

HPPerformanceTuneup.exe has a valid digital signature.

PropertyValue
Signer nameHP Inc.
Certificate issuer nameDigiCert SHA2 High Assurance Code Signing CA
Certificate serial number0c834a23a8f6da243e24a688741ccb0f

VirusTotal report

None of the 71 anti-virus programs at VirusTotal detected the HPPerformanceTuneup.exe file.

None of the 71 anti-virus programs detected the HPPerformanceTuneup.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Summary

{
    "dll_loaded": [
        "ADVAPI32.dll",
        "SHLWAPI.dll",
        "C:\\Windows\\system32\\IMM32.DLL",
        "gdi32.dll"
    ],
    "file_failed": [
        "C:\\Users\\cuck\\AppData\\Local\\Temp\\5673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb.bin.config"
    ],
    "regkey_opened": [
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\Upgrades",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Upgrades",
        "HKEY_CURRENT_USER\\Software\\Microsoft\\.NETFramework\\Policy\\Standards",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards\\v4.0.30319",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework",
        "HKEY_CURRENT_USER\\Software\\Microsoft\\.NETFramework",
        "HKEY_CURRENT_USER\\Software\\Microsoft\\.NETFramework\\Policy\\Upgrades",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\AppPatch",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\v2.0",
        "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\Standards"
    ],
    "file_exists": [
        "C:\\Windows\\System32\\MSCOREE.DLL.local"
    ],
    "file_opened": [
        "C:\\Users\\cuck\\AppData\\Local\\Temp\\5673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb.bin"
    ],
    "regkey_read": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\NoGuiFromShim",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\InstallRoot",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\Windows NT\\CurrentVersion\\Windows\\LoadAppInit_DLLs",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\CLRLoadLogDir",
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\OnlyUseLatestCLR"
    ],
    "directory_enumerated": [
        "C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\mscoreei.dll",
        "C:\\Windows\\Microsoft.NET\\Framework\\Upgrades.2.0.50727\\mscoreei.dll",
        "C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\mscorwks.dll"
    ]
}

Generic

[
    {
        "process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\5673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb.bin",
        "process_name": "5673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb.bin",
        "pid": 2800,
        "summary": {
            "dll_loaded": [
                "ADVAPI32.dll",
                "SHLWAPI.dll",
                "C:\\Windows\\system32\\IMM32.DLL",
                "gdi32.dll"
            ],
            "file_failed": [
                "C:\\Users\\cuck\\AppData\\Local\\Temp\\5673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb.bin.config"
            ],
            "regkey_opened": [
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\Upgrades",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Upgrades",
                "HKEY_CURRENT_USER\\Software\\Microsoft\\.NETFramework\\Policy\\Standards",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards\\v4.0.30319",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework",
                "HKEY_CURRENT_USER\\Software\\Microsoft\\.NETFramework",
                "HKEY_CURRENT_USER\\Software\\Microsoft\\.NETFramework\\Policy\\Upgrades",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\Standards",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\AppPatch",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\Policy\\v2.0",
                "HKEY_LOCAL_MACHINE\\Software\\Microsoft\\.NETFramework\\Policy\\Standards"
            ],
            "file_exists": [
                "C:\\Windows\\System32\\MSCOREE.DLL.local"
            ],
            "file_opened": [
                "C:\\Users\\cuck\\AppData\\Local\\Temp\\5673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb.bin"
            ],
            "regkey_read": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\NoGuiFromShim",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\InstallRoot",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\Windows NT\\CurrentVersion\\Windows\\LoadAppInit_DLLs",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\CLRLoadLogDir",
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Microsoft\\.NETFramework\\OnlyUseLatestCLR"
            ],
            "directory_enumerated": [
                "C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\mscoreei.dll",
                "C:\\Windows\\Microsoft.NET\\Framework\\Upgrades.2.0.50727\\mscoreei.dll",
                "C:\\Windows\\Microsoft.NET\\Framework\\v4.0.30319\\mscorwks.dll"
            ]
        },
        "first_seen": 1582872793.578125,
        "ppid": 2924
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1582872793.34375,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "C:\\workspaces\\HPSupportAssistant8\\Resources\\HP PerformanceAndTuneUp\\HPPTU-DevBranch\\HPPTU\\obj\\Release\\HPPerformanceTuneup.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.20605993270874,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2134,
            "time": 6.166932821273804,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2462,
            "time": 4.168280839920044,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2790,
            "time": 6.179212808609009,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3118,
            "time": 4.680436849594116,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3446,
            "time": 3.040219783782959,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 3774,
            "time": 4.676443815231323,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 7102,
            "time": 4.18977689743042,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 11294,
            "time": 6.268715858459473,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "1ca030b8720c35e8eb2cbdd9cf4e52be53b56272a189f6261da06a7a56fb52cd",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "0c3222f84be9ab20f5b5aa1f1d3c3e23eb29d00c1b7d932fda94b7d89458d475",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandbox

Hashes [?]

PropertyValue
MD53f5ebdfd2a195fc6ef2d2163802101d2
SHA2565673b410bfe98a5989ac06269a9fc2f29978212a8b30492a46891ea900b43ceb

Error Messages

These are some of the error messages that can appear related to hpperformancetuneup.exe:

hpperformancetuneup.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

hpperformancetuneup.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

HPPerformanceTuneup has stopped working.

End Program - hpperformancetuneup.exe. This program is not responding.

hpperformancetuneup.exe is not a valid Win32 application.

hpperformancetuneup.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



What did other users do?

The poll result listed below shows what users chose to do with the file. 50% have voted for removal. Based on votes from 2 users.

User vote results: There were 1 vote to remove and 1 vote to keep

NOTE: Please do not use this poll as the only source of input to determine what you will do with the file. Only 2 users has voted so far so it does not offer a high degree of confidence.

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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