What is g2aservice.exe?
g2aservice.exe is part of GoToAssist and developed by Citrix Online, a division of Citrix Systems, Inc. according to the g2aservice.exe version information.
g2aservice.exe's description is "Citrix Online GoToAssist"
g2aservice.exe is digitally signed by Citrix Online.
g2aservice.exe is usually located in the 'c:\program files\citrix\gotoassist\514\' folder.
Some of the anti-virus scanners at VirusTotal detected g2aservice.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on g2aservice.exe:
| Property | Value |
|---|---|
| Product name | GoToAssist |
| Company name | Citrix Online, a division of Citrix Systems, Inc. |
| File description | Citrix Online GoToAssist |
| Internal name | GoToAssist |
| Original filename | GoToAssist.exe |
| Legal copyright | Copyright © 2004 Citrix Systems, Inc. |
| Product version | 8.0 Build 514 |
| File version | 8.0 Build 514 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | GoToAssist |
| Company name | Citrix Online, a division of Citrix .. |
| File description | Citrix Online GoToAssist |
| Internal name | GoToAssist |
| Original filename | GoToAssist.exe |
| Legal copyright | Copyright © 2004 Citrix Systems, Inc. |
| Product version | 8.0 Build 514 |
| File version | 8.0 Build 514 |
Digital signatures [?]
g2aservice.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Citrix Online |
| Certificate issuer name | VeriSign Class 3 Code Signing 2004 CA |
| Certificate serial number | 6ad572eb16e97c3f8f866446e4d0ae71 |
VirusTotal report
1 of the 49 anti-virus programs at VirusTotal detected the g2aservice.exe file. That's a 2% detection rate.
| Scanner | Detection Name |
|---|---|
| Rising | PE:Malware.XPACK/RDM!5.1 |
Hashes [?]
| Property | Value |
|---|---|
| MD5 | d3316f6e3c011435f36e3d6e49b3196c |
| SHA256 | 941df52ba26603a146ed6b65a696db87153868ed0469ef9c2eb09ac7e63525b7 |
Error Messages
These are some of the error messages that can appear related to g2aservice.exe:
g2aservice.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
g2aservice.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
Citrix Online GoToAssist has stopped working.
End Program - g2aservice.exe. This program is not responding.
g2aservice.exe is not a valid Win32 application.
g2aservice.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with g2aservice.exe?
To help other users, please let us know what you will do with g2aservice.exe:
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
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