What is g2ax_start.exe?
g2ax_start.exe is part of GoToAssist and developed by Citrix Systems, Inc. according to the g2ax_start.exe version information.
g2ax_start.exe's description is "GoToAssist"
g2ax_start.exe is digitally signed by Citrix Online.
g2ax_start.exe is usually located in the 'c:\users\%USERNAME%\appdata\local\citrix\gotoassist remote support expert\818\' folder.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on g2ax_start.exe:
| Property | Value |
|---|---|
| Product name | GoToAssist |
| Company name | Citrix Systems, Inc. |
| File description | GoToAssist |
| Internal name | GoToAssist Remote Support |
| Original filename | GoToAssist Remote Support.exe |
| Legal copyright | © 2015 Citrix Systems, Inc. |
| Product version | 2.3 Build 818 |
| File version | 2.3 Build 818 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | GoToAssist |
| Company name | Citrix Systems, Inc. |
| File description | GoToAssist |
| Internal name | GoToAssist Remote Support |
| Original filename | GoToAssist Remote Support.exe |
| Legal copyright | © 2015 Citrix Systems, Inc. |
| Product version | 2.3 Build 818 |
| File version | 2.3 Build 818 |
Digital signatures [?]
g2ax_start.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Citrix Online |
| Certificate issuer name | VeriSign Class 3 Code Signing 2010 CA |
| Certificate serial number | 3e228a34d17f29234aab15fca8d23d7a |
Hashes [?]
| Property | Value |
|---|---|
| MD5 | c7e9ec81e2a834000d091230ae331983 |
| SHA256 | afc7909805881c2fe833fa65dd0a58cb8cb8d6861998eef369efd9f8b6e27601 |
Error Messages
These are some of the error messages that can appear related to g2ax_start.exe:
g2ax_start.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
g2ax_start.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
GoToAssist has stopped working.
End Program - g2ax_start.exe. This program is not responding.
g2ax_start.exe is not a valid Win32 application.
g2ax_start.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with g2ax_start.exe?
To help other users, please let us know what you will do with g2ax_start.exe:
What did other users do?
The poll result listed below shows what users chose to do with g2ax_start.exe. 100% have voted for removal. Based on votes from 1 user.
| Votes | |||
|---|---|---|---|
| Keep | 0 % | 0 | |
| Remove | 100 % | 1 |
NOTE: Please do not use this poll as the only source of input to determine what you will do with g2ax_start.exe. Only 1 user has voted so far so it does not offer a high degree of confidence.
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
And now some shameless self promotion ;)
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
No comments posted yet.