What is g2ax_system_customer.exe?
g2ax_system_customer.exe is part of GoToAssist and developed by Citrix Online, LLC according to the g2ax_system_customer.exe version information.
g2ax_system_customer.exe's description is "GoToAssist"
g2ax_system_customer.exe is digitally signed by Citrix Online.
g2ax_system_customer.exe is usually located in the 'C:\Program Files (x86)\Citrix\GoToAssist Remote Support Customer\778\' folder.
None of the anti-virus scanners at VirusTotal reports anything malicious about g2ax_system_customer.exe.
If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.
Vendor and version information [?]
The following is the available information on g2ax_system_customer.exe:
| Property | Value |
|---|---|
| Product name | GoToAssist |
| Company name | Citrix Online, LLC |
| File description | GoToAssist |
| Internal name | GoToAssist Remote Support |
| Original filename | GoToAssist Remote Support.exe |
| Legal copyright | © 2014 Citrix Online, LLC |
| Product version | 2.2 Build 778 |
| File version | 2.2 Build 778 |
Here's a screenshot of the file properties when displayed by Windows Explorer:
| Product name | GoToAssist |
| Company name | Citrix Online, LLC |
| File description | GoToAssist |
| Internal name | GoToAssist Remote Support |
| Original filename | GoToAssist Remote Support.exe |
| Legal copyright | © 2014 Citrix Online, LLC |
| Product version | 2.2 Build 778 |
| File version | 2.2 Build 778 |
Digital signatures [?]
g2ax_system_customer.exe has a valid digital signature.
| Property | Value |
|---|---|
| Signer name | Citrix Online |
| Certificate issuer name | VeriSign Class 3 Code Signing 2010 CA |
| Certificate serial number | 3e228a34d17f29234aab15fca8d23d7a |
VirusTotal report
None of the 56 anti-virus programs at VirusTotal detected the g2ax_system_customer.exe file.
Hashes [?]
| Property | Value |
|---|---|
| MD5 | 3230b12df25a4689caf52d6fd7d390b2 |
| SHA256 | 60cff0b53f91c798999112e00e9096c09ca7bd1baa99fb1cc1abca58c92bc757 |
Error Messages
These are some of the error messages that can appear related to g2ax_system_customer.exe:
g2ax_system_customer.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
g2ax_system_customer.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.
GoToAssist has stopped working.
End Program - g2ax_system_customer.exe. This program is not responding.
g2ax_system_customer.exe is not a valid Win32 application.
g2ax_system_customer.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.
What will you do with the file?
To help other users, please let us know what you will do with the file:
Malware or legitimate?
If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.
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Comments
Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.
I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.
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