This page shows how to remove cdnhigh-a.akamaihd.net from Mozilla Firefox, Google Chrome and Internet Explorer.
Does this sound like your story? You see cdnhigh-a.akamaihd.net in your web browser’s status bar while browsing sites that normally don’t load any content from third party domains. Maybe the cdnhigh-a.akamaihd.net domain appear when performing a search at the Google search engine?
Here is a screengrab on cdnhigh-a.akamaihd.net from my machine:
Here are some of the status bar messages you may see in your browser’s status bar:
- Waiting for cdnhigh-a.akamaihd.net…
- Transferring data from cdnhigh-a.akamaihd.net…
- Looking up cdnhigh-a.akamaihd.net…
- Read cdnhigh-a.akamaihd.net
- Connected to cdnhigh-a.akamaihd.net…
Does this sound like what you see your computer, you probably have some potentially unwanted program installed on your system that makes the cdnhigh-a.akamaihd.net domain appear in your browser. So there’s no idea contacting the owner of the website you currently were browsing. The cdnhigh-a.akamaihd.net status bar messages are not coming from them. I’ll do my best to help you remove the cdnhigh-a.akamaihd.net message in this blog post.
For those that are new to the blog: Not long ago I dedicated some of my lab machines and intentionally installed a few potentially unwanted programs on them. Since then I’ve been following the behaviour on these computers to see what kinds of advertisements that are displayed. I’m also looking on other interesting things such as if the potentially unwanted program updates itself, or if it downloads additional potentially unwanted programs on the machines. I first found the cdnhigh-a.akamaihd.net in Mozilla Firefox’s status bar on one of these lab systems.
cdnhigh-a.akamaihd.net resolves to 23.62.6.96.
So, how do you remove cdnhigh-a.akamaihd.net from your browser? On the machine where cdnhigh-a.akamaihd.net showed up in the status bar I had BlockAndSurf, TinyWallet and BrowserWarden installed. I removed them with FreeFixer and that stopped the browser from loading data from cdnhigh-a.akamaihd.net.
The bad news with status bar messages like the one described in this blog post is that it can be caused by many variants of potentially unwanted programs, not just the potentially unwanted program on my computer. This makes it impossible to say exactly what you need to remove to stop the status bar messages.
So, what can be done to solve the problem? To remove cdnhigh-a.akamaihd.net you need to examine your system for potentially unwanted programs and uninstall them. Here’s my suggested removal procedure:
The first thing I would do to remove cdnhigh-a.akamaihd.net is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows Operating System you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Do you see something strange-looking in there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed about the same time as you started observing the cdnhigh-a.akamaihd.net status bar messages.
Then you can examine you browser add-ons. Potentially unwanted program often appear under the add-ons menu in Chrome, Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Anything that you don’t remember installing?
I think you will be able to find and remove the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I’ve developed since 2006. It’s a tool designed to manually track down and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.
FreeFixer’s removal feature is not crippled like many other removal tools out there. It will not require you to pay for the program just when you are about to remove the unwanted files.
And if you’re having a hard time determining if a file is clean or potentially unwanted in FreeFixer’s scan result, click on the More Info link for the file. That will open up a web page which contains more information about the file. On that web page, check out the VirusTotal report which can be very useful:
Did you find any potentially unwanted program on your machine? Did that stop cdnhigh-a.akamaihd.net? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.
Thank you!