Monthly Archives: February 2014

Jotzey Removal Instructions

Found another bundled piece of software today dubbed Jotzey. It is bundled with download from CNet’s

Jotzey is bundled with free downloads

If you got Jotzey installed on your machine, you’ll see it listed in Firefox add-ons and in the Add/Remove programs dialog.

Jotzey in the add remove dialog Jotzey Firefox Add-on

You can uninstall it using FreeFixer. Check jotzeybho.dll and the extension for removal, or use the entry in the Add/Remove programs dialog.

Here’s a demonstration on where I remove Jotzey with FreeFixer:

What is FlowSurf – FlowSurf Removal Instructions

This morning I was reviewing the new files added into the FreeFixer library. One of the new files was FlowSurf.dll, which currently only Comodo picks up as Application.Win32.Altbrowse.AK. The description, “FlowSurf toolbar” indicates that it is part of an Internet Explorer toolbar.


It’s unclear if flowsurf.dll is part of the FlowSurf software distributed from flowsurf dot net. I tried out that download which installed into Firefox.

flowsurf 1.0 in Firefox

The FlowSurf EULA gives more details on the software:

(a) interacts with your Internet browser to create editable, virtual layers that can alter the appearance of underlying Internet websites, as they appear on your computer only (the “FlowSurf Apps Add-On”); (b) incorporates the FlowSurf Apps “FlowSurf” search enhancer on each new web page that is spawned when you open a new Internet browser session (“FlowSurf”); and (c) displays featured FlowSurf search results at the top of the search results page. Where you conduct a search using FlowSurf, you will be showed search results generated by a third party search engine provider as designated by FlowSurf Apps or, where permitted, as selected by you (“Third Party Search Providers”).

If you want to remove FlowSurf, you can do so using FreeFixer. Select fsupd.exe and flowsurf.dll for removal:

Fsupd.exe - FlowSurf flowsurf.dll

Hope this helped you remove FlowSurf.

How did you get FlowSurf on your machine? Please share by posting a comment.

What Is Site Finder And How To Uninstall It

Did you find some software called Site Finder on you machine and wondering what is?

The following screenshot should explain what the Site Finder software does. The installer calls itself “App of the Day” and says the following:

“Site Finder is a browser add-on that suggests web sites related to the one that is currently open.”

Site Finder suggests related web sites.

You can remove Site Finder with help from FreeFixer or by the Add/Remove programs dialog.

How did you get SiteFinder on your machine? I found it in the “App of the Day” installer as shown above. I also found it in a Softonic download:

site finder bundled with softonic download

Hope this helped you figure out what SiteFinder is.

Feven Adware – How to Removal

Found a new adware called Feven yesterday. The screenshot from the installer should give you some insights in what the Feven software does:

feven adware

There are a few anti-virus programs that detects Feven, with the following names:

  • PUP.Optional.Feven.A
  • AppRider
  • Crossrider (fs)

Feven can be uninstalled with help from FreeFixer. Here are some of the filenames that I’ve seen the Feven adware use:

You can also try the Feven entry in the Add/Remove programs dialog.

Feven in the Add/Remove dialog.


How did Feven find its way into your computer? I found it on a web site which package Feven with third party downloads.

SerialTrunc Adware Removal Instructions

Yesterday I was testing FreeFixer for the v1.09 release and ran into an adware called SerialTrunc. The following screenshot should explain what the software does:

SerialTrunc may show offers, coupons, etc

Basically, it shows ads, coupons, etc.  Here are some of the detections done by the anti-virus programs:

  • Application.Win32.Altbrowse.AK
  • a variant of Win32/BrowseFox.F
  • AdWare.Win32.Agent
  • Adware/Agent.jaw
  • AdWare.Win32.Agent.ahbx
  • Riskware.Win32.Agent.cqvnby

Once installed, you will see an Internet Explorer and a Firefox add-on installed:

SerialTrunc and Feven extension in Firefox

You will also see files such as SerialTruncBho.dll and updateSerialTrunc.exe on your filesystem.

Removal is easy, just check the SerialTrunc files for removal in FreeFixer, or use the Add/Remove programs dialog:

SerialTrunc can be uninstalled from the add/remove programs dialog

Hope that helped you figure out what SerialTrunc is and how to remove it.

And by the way, how did you get SerialTrunc on your machine?

How To Remove HD Streamer

I’m current working on some code for FreeFixer to repair hijacked Internet shortcuts. I’ve installed a few browsers such as Chrome, Mozilla, Safari and Opera on the lab machine, and then l installed a download that I knew messed around with the shortcuts to the browsers. Typically, the Internet shortcuts on the desktop is modified to launch an unwanted web page instead of the web page that the user wants.

While doing this I found a new adware variant called “HD Streamer“. At the moment, only Vipre is picking up ScriptHost.dll, which is the main file of HD Streamer.

HD Streamer Firefox Extension

HDStreamer has an entry in the Add/Remove programs dialog. I haven’t tested it but I suppose it works.HD Streamer in the Add/Remove programs dialog

I did however test that FreeFixer deleted both ScriptHost.dll and the Mozilla Firefox Extension without any problem.

HD Streamer's ScriptHost.dll listed in FreeFixer

Now, back to writing that code.