This page shows how to remove cgstatic.info from Mozilla Firefox, Google Chrome and Internet Explorer.
Does this sound like what you are seeing right now? You see cgstatic.info in your web browser’s status bar while browsing at websites that generally don’t load any content from third party domains. Perhaps the cgstatic.info domain appear when performing a search at the Google search engine?
Here is a screenshot of cgstatic.info in the network log from my computer:
The following are some of the statusbar messages you may see in your browser’s status bar:
- Waiting for cgstatic.info…
- Transferring data from cgstatic.info…
- Looking up cgstatic.info…
- Read cgstatic.info
- Connected to cgstatic.info…
If this description sounds like your experience, you presumably have some potentially unwanted program installed on your computer that makes the cgstatic.info domain appear in your browser. Contacting the owner of the site you were browsing would be a waste of time. They are not responsible for the cgstatic.info status bar messages. I’ll do my best to help you remove the cgstatic.info message in this blog post.
For those that are new to the blog: Not long ago I dedicated a few of my lab machines and wilfully installed some potentially unwanted programs on them. Since then I’ve been following the behaviour on these computers to see what kinds of advertisements, if any, that are displayed. I’m also looking on other interesting things such as if the potentially unwanted program updates itself automatically, or if it installs additional software on the computers. I first observed cgstatic.info in Mozilla Firefox’s status bar on one of these lab computers.
www.cgstatic.info resolves to the 22.214.171.124 address and cgstatic.info to 126.96.36.199. cgstatic.info was created on 2015-11-12.
So, how do you remove cgstatic.info from your browser? On the machine where cgstatic.info showed up in the statusbar I had SalePlus, IStart 5.3.7 and YouTubeAdBlocke installed. I removed them with FreeFixer and that stopped the browser from loading data from cgstatic.info.
The problem with status bar messages like this one is that it can be caused by many variants of potentially unwanted programs, not just the potentially unwanted program running on my system. This makes it impossible to say exactly what you need to remove to stop the status bar messages.
Anyway, here’s my suggestion for the cgstatic.info removal:
The first thing I would do to remove cgstatic.info is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can open this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Do you see something dubious listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed approximately about the same time as you started observing the cgstatic.info status bar messages.
Then you can examine you browser add-ons. Potentially unwanted programs often show up under the add-ons menu in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Is there something that looks suspicious? Something that you don’t remember installing?
I think you will be able to track down and uninstall the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I started develop many years ago. Freefixer is a tool designed to manually identify and remove unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.
FreeFixer’s removal feature is not crippled like many other removal tools out there. It will not require you to pay for the program just when you are about to remove the unwanted files.
And if you’re having problems figuring out if a file is clean or potentially unwanted in the FreeFixer scan result, click on the More Info link for the file. That will open up your web browser with a page which contains additional information about the file. On that web page, check out the VirusTotal report which can be very useful:
Did you find any potentially unwanted program on your machine? Did that stop cgstatic.info? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.