Remove And Pop Up Ads

Does this sound like your story? You see pop-up advertisements from / while browsing websites that most of the time don’t advertise in pop-up windows. The pop-ups manage to bypass the built-in pop-up blockers in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Maybe the pop-ups turn up when clicking search results from the Google search engine? Or does the pop-ups show up even when you’re not browsing?

Here is a screen capture on the pop-up from my system, when it showed up in a new tab:

Does this sound like what you see your machine, you presumably have some adware installed on your machine that pops up the ads. So there’s no idea contacting the owner of the web site you were browsing. The advertisements are not coming from them. I’ll try help you to remove the pop-ups in this blog post.

Those that have been following this blog already know this, but here we go: Not long ago I dedicated a few of my lab computers and intentionally installed some adware programs on them. Since then I’ve been following the behaviour on these computers to see what kinds of adverts that are displayed. I’m also looking on other interesting things such as if the adware updates itself, or if it downloads and installs additional unwanted software on the computers. I first spotted the pop-up on one of these lab machines. resolves to the address and to was registered on 2014-07-21.

So, how do you remove the pop-up ads? On the machine where I got the ads I had istartsurf, MedPlayerNewVersion and Movie Wizard installed. I removed them with FreeFixer and that stopped the pop-ups and all the other ads I was getting in Mozilla Firefox.

It seems as is getting quite a lot of traffic, based on Alexa’s traffic rank:

The problem with popups like this one is that it can be initiated by many variants of adware. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

Anyway, here’s my suggestion for the ads removal:

The first thing I would do to remove the pop-ups is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can reach this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Uninstall a program search

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Uninstall a program dialog

Do you see something dubious listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed approximately about the same time as you started observing the pop-ups.

The next thing to check would be your browser’s add-ons. Adware often appear under the add-ons dialog in Mozilla Firefox, Google Chrome, Internet Explorer or Safari. Is there anything that looks suspicious? Something that you don’t remember installing?
Firefox add-ons manager

I think you will be able to track down and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I started develop about 8 years ago. It’s a tool designed to manually find and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It won’t require you to pay for the program just when you are about to remove the unwanted files.

And if you’re having difficulties figuring out if a file is clean or malware in the FreeFixer scan report, click on the More Info link for the file. That will open up your web browser with a page which contains more information about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example
An example of FreeFixer’s “More Info” links. Click for full size.

Did you find any adware on your machine? Did that stop the ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!

2 thoughts on “Remove And Pop Up Ads

    1. Hej Tina, jag skulle gissa att du kanske har en add-on i din webbläsare som öppnar pop up fönstret. Kolla om du ser något misstänkt i add-on menyn i Safari, Firefox eller Chrome.

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