Did you just get a pop-up from mypanelsurvey.com in a new tab and ponder where it came from? Did the mypanelsurvey.com ad appear to have been initiated from a web site that under normal circumstances don’t use aggressive advertising such as pop-up windows? Or did the mypanelsurvey.com pop-up show up while you clicked a link on one of the major search engines, such as Google, Bing or Yahoo?

Here is a screenshot on the mypanelsurvey.com pop-up from my computer:

If this description sounds like your computer, you probably have some adware installed on your system that pops up the mypanelsurvey.com ads. Contacting the site owner would be a waste of time. The ads are not coming from them. I’ll try help you to remove the mypanelsurvey.com pop-ups in this blog post.

I found the mypanelsurvey.com pop-up on one of the lab computers where I have some adware running. I’ve talked about this in some of the previous blog posts. The adware was installed on purpose, and from time to time I check if anything new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on web site that usually don’t show adverts, or if some new files have been saved to the hard-drive.

mypanelsurvey.com resolves to 82.221.130.96.

So, how do you remove the mypanelsurvey.com pop-up ads? On the machine where I got the mypanelsurvey.com ads I had BlockAndSurf, TinyWallet and BrowserWarden installed. I removed them with FreeFixer and that stopped the mypanelsurvey.com pop-ups and all the other ads I was getting in Mozilla Firefox.

The issue with popups like the one described in this blog post is that it can be initiated by many variants of adware, not just the adware running on my computer. This makes it impossible to say exactly what you need to remove to stop the pop-ups.

To remove the mypanelsurvey.com pop-up ads you need to review your machine for adware or other types of unwanted software and uninstall it. Here’s my suggested removal procedure:

The first thing I would do to remove the mypanelsurvey.com pop-ups is to examine the software installed on the machine, by opening the “Uninstall programs” dialog. You can find this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:

Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:

Do you see something strange-looking listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if some program was installed about the same time as you started getting the mypanelsurvey.com pop-ups.

Then I would check the browser add-ons. Adware often show up under the add-ons menu in Google Chrome, Mozilla Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Anything that you don’t remember installing?

I think most users will be able to identify and uninstall the adware with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the adware. FreeFixer is a freeware tool that I’ve developed since 2006. It’s a tool built to manually find and uninstall unwanted software. When you’ve found the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer’s removal feature is not crippled like many other removal tools out there. It will not require you to pay a fee just when you are about to remove the unwanted files.

And if you’re having a hard time figuring out if a file is clean or adware in FreeFixer’s scan result, click on the More Info link for the file. That will open up your web browser with a page which contains more details about the file. On that web page, check out the VirusTotal report which can be quite useful:

Here’s a video tutorial on how to remove the pop-ups with FreeFixer:

Did you find any adware on your machine? Did that stop the mypanelsurvey.com ads? Please post the name of the adware you uninstalled from your machine in the comment below.

Thank you!