Category Archives: survey

Remove consumers-response.org Pop-Up Surveys

Did you just get a pop-up survey from consumers-response.org while browsing in Google Chrome, Mozilla Firefox or Internet Explorer? Did the survey from consumers-response.org pop up while browsing a web site that normally does not have any pop-ups? If so, you probably have some software installed on your machine that shows the pop-ups rather than that they are coming from the web site you currently visit. I’ll give you some advice on how remove the consumers-response.org surveys in this blog post.

consumers-response.org pop-up survey

If you’ve been reading the FreeFixer blog during the last week you already know that I’ve installed a bunch of adware on my labs machine, and that I’m monitoring the advertising that these adwares display to the user. I noticed the consumers-response.org pop-up on one of the lab machines where I had installed the BlockAndSurf and SmartOnes adware. So that’s a good starting point if you’d like to remove the consumers-response.org surveys.

However, I’d like to point out that the consumers-response.org surveys are probably launched by other variants of adware, in addition to the ones I mentioned above, which makes it difficult to point out exactly what needs to be remove to stop the consumers-response.org pop-ups. More on the consumers-response.org removal later on.

Generally, this type of surveys often tries to make it appear as if they are official surveys from the web site you were currently browsing, typically by showing the domain name of the site you were browsing. Sometimes they also claim that your feedback will improve the site that you were currently visiting and that you will get some type of reward when completing the survey. As you can see in the screenshot the above, the survey claims to be from freefixer.com, which of course is fake. I own the freefixer.com web site and I do not show surveys like this. If you can read Swedish you can also see that the consumers-response.org survey promises you will get an “exclusive gift from freefixer.com”, which is a lie.

If you are wondering if you are the only one getting the consumers-response.org surveys. The answer is NO. Just check out the traffic report from Alexa. This web site is getting a ton of traffic. There are probably tens of thousands of users that see some content from consumers-response.org every day. I wish I had that traffic rank on freefixer.com 😉

consumers-response.org traffic rank

So the consumers-response.org removal? Personally I would start to check the Add/Remove programs dialog in the Windows Control Panel to see if anything suspicious appears there and remove it. Do you see stuff that you don’t remember installing? In particular, if you sort on the “Installed on” date, do you see something that was installed about the same time as you first spotted the consumers-response.org surveys?

I would also check the add-ons installed into Chrome, Firefox, Internet Explorer or whatever browser you are using. Do you see anything suspicious? Is there something listed that you don’t remember installing?

If that did not solve the problem, you can try FreeFixer, a tool that I’ve been working on for quite some time now. FreeFixer is a tool designed to help users manually identify and remove unwanted software, such as the adware that’s running on your machine. Basically it scans the processes running on your machine, browser add-ons, startups, scheduled tasks, recently modified files, and lots of other locations. FreeFixer is freeware and its removal feature is not crippled liked many other cleaners out there. If FreeFixer solved your problem, I’d appreciate it a lot if you let your friends know about the tool.

Tip: If you are having difficulties to figure out whether a file or setting in FreeFixer’s scan result is legitimate or if it should be removed, please check out the information shown on the More Info page. It will show a VirusTotal report which can be quite useful when trying to determine whether to keep or remove a file.

freefixer-more-info-skype_setup
The More Info links opens up a VirusTotal report. Click for full size.

Hope you found this useful and that it helped you with the consumers-response.org removal.

What adware did you remove to stop the consumers-response.org pop-ups on your computer? Please share by posting a comment below. That will help other users in the same situation. Thank you very much!

Remove oceancorn.biz Survey Pop-Up Ads

Are you getting redirected to or pop-ups from a survey site named oceancorn.biz? If these pop-ups are sneaking though your browser’s built-in pop-up blocker, you probably have some adware installed on your machine. I got the pop-ups in Firefox, but they can appear in Chrome and Internet Explorer too. Here’s how the pop-up looked like. The full domain name was jfpzz.exclusiverewards.oceancorn.biz:

oceancorn.biz survey pop-up

I would recommend reviewing your computer with FreeFixer to track down the software that pops up these surveys. I had SmartOnes, Supporer 1.80, SaferSurf, ProtectedBrowsing and MaxiGet Software Manager installed. After removing those, the pop-ups from oceancorn.biz stopped.

Thanks for reading.

Remove surveygenieonline.com Pop-Up Surveys

Did you just get a new tab or a pop-up from surveygenieonline.com that managed to leak through your browser’s pop-up blocker, or did you get redirected to surveygenieonline.com from the web page you were browsing? It’s possible that you have some adware installed on your machine that launched the  surveygenieonline.com surveys. I’ll try to help you remove the surveygenieonline.com pop-ups in this blog post.

Here’s a few screenshots of the surveygenieonline.com surveys that I got on my lab machine. They all have the country as a subdomain, in my case that’s sweden.

sweden.surveygenieonline.com pop-up 2 surveygenieonline.com pop-up survey surveygenieonline.com pop-up surveygenieonline.com firefox survey

 

All of these appeared in Mozilla Firefox, but you will most likely have the same problem if you are browsing the web with Google Chrome or Microsoft Internet Explorer.

I recently started to examine what advertisements adware are showing to the users. I think its important to talk about these pop-ups and surveys since it’s usually the first sign the user sees after getting the adware. In my case, I’ve installed a few adwares on my lab machine and now I’m closely following and documenting the ads that appear.

Generally, these surveys appears in a new tab while you are browsing the web. They often try to make it appear as the survey was initiated by the site you were browsing, by mentioning the domain name. That happened to me too, as you can see in the screenshots above, they mention the www.freefixer.com site which was the site I was currently browsing. The surveys sometimes claim that you will be compensated for completing it. That also happened here, where one of the surveys said it would give me a price worth 400 SEK.

Something that’s interesting is the amount of traffic the surveygenieonline.com web site it getting. Just check out the traffic rank from Alexa. Rank 12500 means that its getting a lot of traffic. So you are probably not the only one getting these surveys 😉

surveygenieonline.com traffic rank

So, what is required to remove surveygenieonline.com? Well, in my case, I had three adwares installed on my machine. They were Browser Warden, BlockAndSurf, TinyWallet. One of them were responsible for the pop-ups. I removed those three with FreeFixer and the surveygenieonline.com surveys were gone. The problem is that the surveygenieonline.com surveys can be launched by many variants of adware, so if you don’t have any of the three adwares mentioned above, you might have dig in a little deeper to track down the unwanted software.

If you had to remove something else, in addition to the 3 adwares I mentioned above, please post a comment below to help other users that are struggling in the same situation.

Thanks for reading.

 

Remove supermarktquiz.com Survey Pop-Ups

Recently I started to examine the various types of ads that are launched by adware or other types of unwanted software installed on users’ machines. Today I noticed a pop-up “survey” from supermarktquiz.com as you can see in the screenshot below. I think it is important to document these pop-ups and the domains that host them since it is usually the first sign of an adware infection that users see.

supermarktquiz.com pop-up survey

Typically, these pop-ups surveys tries give the impression that they are launched by the web site that the user was currently browsing, often by quoting the domain name. In my case, I was visiting the 4shared site, and suddenly a “4shared survey” popped up. But the pop-up ads were fact launched by the adware running on my machine.

So how can you remove the supermarktquiz.com pop-ups? I removed it by uninstalling the adware that was running on my machine. The adware were TinyWallet, ProtectedBrowsing and BlockAndSurf. I used the freeware tool FreeFixer to remove them.

I think that the  supermarktquiz.com survey pop-ups can be triggered by other variants of adware as well, so keep that in mind when tracking down the unwanted software. Did you have to uninstall something else than the 3 adwares mentioned above? Please post a comment to help other users in the same situation.

supermarktquiz.com resolves to the 209.236.113.247 IP address which appears to be a dedicated server. The supermarktquiz.com domain is attracting quite a lot of traffic, just check out the Alexa traffic rank:

supermarktquiz.com traffic rank

Thanks for reading.