This page shows how to remove c.ctpsrv.com from Mozilla Firefox, Google Chrome and Internet Explorer.
Did you just see c.ctpsrv.com in the statusbar of your browser and ponder where it came from? Or did c.ctpsrv.com show up while you searched for something on one of the big search engines, such as the Google search engine?
Here’s a screenshot of c.ctpsrv.com when it showed up on my system:
As you can see, it appeared in the status bar while I was searching at Google.
The following are some of the status bar notifications you may see in your browser’s statusbar:
- Waiting for c.ctpsrv.com…
- Transferring data from c.ctpsrv.com…
- Looking up c.ctpsrv.com…
- Read c.ctpsrv.com
- Connected to c.ctpsrv.com…
If this description sounds like your system, you presumably have some potentially unwanted program installed on your machine that makes the c.ctpsrv.com domain appear in your browser. There’s no use contacting the owners of the website you were browsing. The c.ctpsrv.com statusbar messages are not coming from them. I’ll do my best to help you with the c.ctpsrv.com removal in this blog post.
I found c.ctpsrv.com on one of the lab computers where I have some potentially unwanted programs running. I’ve talked about this in some of the previous blog posts. The potentially unwanted programs was installed on purpose, and from time to time I check if something new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on site that usually don’t show ads, or if some new files have been saved to the hard-drive.
ctpsrv.com resolves to the 208.43.255.2 address and so does c.ctpsrv.com. c.ctpsrv.com was created on 2014-11-11. I’ve also spotted the p.ctpsrv.com subdomain in use.
Here’s the traffic rank from Alexa:
So, how do you remove c.ctpsrv.com from your web browser? On the machine where c.ctpsrv.com showed up in the statusbar I had NetMon and Jelbrus Secure Web installed. I removed them with FreeFixer and that stopped the browser from loading data from c.ctpsrv.com.
The issue with this type of status bar message is that it can be caused by many variants of potentially unwanted programs. This makes it impossible to say exactly what you need to remove to stop the status bar messages.
So, what can be done? To remove c.ctpsrv.com you need to examine your system for potentially unwanted programs and uninstall them. Here’s my suggested removal procedure:
The first thing I would do to remove c.ctpsrv.com is to examine the programs installed on the machine, by opening the “Uninstall programs” dialog. You can open this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in “uninstall” in the Control Panel’s search field to find that dialog:
Click on the “Uninstall a program” link and the Uninstall programs dialog will open up:
Do you see something dubious listed there or something that you don’t remember installing? Tip: Sort on the “Installed On” column to see if something was installed approximately about the same time as you started observing the c.ctpsrv.com status bar messages.
Then I would check the browser add-ons. Potentially unwanted programs often show up under the add-ons dialog in Chrome, Firefox, Internet Explorer or Safari. Is there anything that looks suspicious? Anything that you don’t remember installing?
I think you will be able to track down and remove the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I started develop many years ago. It’s a tool designed to manually find and remove unwanted software. When you’ve tracked down the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.
FreeFixer’s removal feature is not crippled like many other removal tools out there. It won’t require you to pay a fee just when you are about to remove the unwanted files.
And if you’re having problems figuring out if a file is clean or potentially unwanted in FreeFixer’s scan report, click on the More Info link for the file. That will open up your browser with a page which contains additional information about the file. On that web page, check out the VirusTotal report which can be quite useful:
Did you find any potentially unwanted program on your machine? Did that stop c.ctpsrv.com? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.
Thank you!