I ran into a blue screen this morning in SRTSP64.SYS, with the PAGE_FAULT_IN_NONPAGED_AREA and “Your PC Ran into a problem and needs to restart” error messages. I fixed the srtsp64.sys blue screen error by uninstalling Norton 360.


I got this blue screen repeatedly, a few minutes after booting my Windows 8 machine. I figured out that SRTSP64.SYS was a Symantec driver by looking in regedit, where it appeared with the “Symantec Real Time Storage Protection x64” name.

srtsp64.sys symantec protection driver

I fixed the PAGE_FAULT_IN_NONPAGED_AREA / SRTSP64.sys blue screen by first restarting the machine into safe mode, and then I uninstalled Norton 360 from the Windows Control Panel.

Norton 360 uninstall

Did that help you solve the SRTSP64.sys bluescreen problem? Did you find another solution to the  SRTSP64.sys error which did not involve uninstalling Norton 360?

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