Remove NeuroWise – Adware Uninstall Guide

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Yesterday I tried one of the downloads listed at CNET’s Download.com site and found that they are bundling a new adware called NeuroWise:

neurowise cnet installer

Neurowise appears to be a variant of the Atuzi adware that they previously bundled. According to Download.com’s disclosure,

Neurowise content includes advertisements and is not affiliated with any underlying websites. Browser settings will be adjusted at install.

Typically, this type of adware shows banner ads labeled “Ads by Neurowise” or “Neurowise Ads“, but for some reason I did not see any ads while browsing around with neurowise installed. Did you spot any Neurowise ads? How did they look like and where did they appear?

Neurowise is installed as a browser add-on in Firefox and Internet Explorer. In case you haven’t already spotted it in Firefox, here’s how it appears in the add-on menu:

neurowise firefox add-on

The majority of the anti-virus programs over at VirusTotal are detecting Neurowise, as shown in the screeshot below. BrowseFox and AltBrowse are some of the detection names.

neurowisebho.dll virustotal report

Removing the Neurowise adware is a piece of cake with FreeFixer. Just start the scan, select the Neurowise files, click Fix, reboot you machine and the problem will be gone. Here’s a few screenshots showing FreeFixer in action removing the Neurowise files:

neurowise internet explorer neurowise firefox

Hope that helped you figure out what Neurowise is and how to remove it. Did you also get Neurowise from Download.com?

4 thoughts on “Remove NeuroWise – Adware Uninstall Guide”

  1. Could you provide a link to the VT results? Curious to know if Microsoft Security programs detect this. Thanks.

  2. Hello again Gerry, I got curious to see what the scan results where today, so I uploaded the NeuroWise file to VirusTotal again. Microsoft did still not detect Neurowise:

    AVG BrowseFox.F 20140828
    AVware Yontoo (fs) 20140828
    Ad-Aware Gen:Variant.Adware.BHO.Agent.4 20140827
    Agnitum PUA.Agent! 20140827
    AntiVir APPL/BrowseFox.Gen2 20140828
    Antiy-AVL GrayWare[AdWare:not-a-virus]/Win32.Agent 20140828
    Avast Win32:BrowseFox-AW [PUP] 20140828
    Baidu-International Adware.Win32.Agent.ald 20140828
    BitDefender Gen:Variant.Adware.BHO.Agent.4 20140828
    CAT-QuickHeal AdWare.Agent.r5 (Not a Virus) 20140828
    Comodo Application.Win32.Altbrowse.AK 20140828
    DrWeb Trojan.BPlug.17 20140828
    ESET-NOD32 a variant of Win32/BrowseFox.F 20140828
    Emsisoft Gen:Variant.Adware.BHO.Agent.4 (B) 20140828
    F-Prot W32/BadBHO.AW.gen!Eldorado 20140828
    F-Secure Gen:Variant.Adware.BHO.Agent.4 20140828
    Fortinet Adware/Agent 20140828
    GData Gen:Variant.Adware.BHO.Agent.4 20140828
    Ikarus not-a-virus:AdWare.Win32.Agent 20140828
    K7AntiVirus Trojan ( 0049f9c61 ) 20140826
    K7GW Trojan ( 050000001 ) 20140826
    Kaspersky not-a-virus:AdWare.Win32.Agent.ahbx 20140828
    Kingsoft Win32.Troj.Agent.ah.(kcloud) 20140828
    Malwarebytes PUP.Optional.Neurowise.A 20140828
    McAfee Artemis!C70479920B92 20140828
    McAfee-GW-Edition Artemis!C70479920B92 20140828
    MicroWorld-eScan Gen:Variant.Adware.BHO.Agent.4 20140828
    NANO-Antivirus Riskware.Win32.Agent.crkvek 20140828
    Panda Trj/CI.A 20140828
    Qihoo-360 Malware.Radar03.Gen 20140828
    SUPERAntiSpyware Adware.BrowseFox/Variant 20140828
    Sophos Generic PUA BF 20140828
    Symantec Adware.Adpopup 20140828
    Tencent Win32.Adware.Agent.Swam 20140828
    TrendMicro-HouseCall Suspicious_GEN.F47V0810 20140828
    VIPRE Yontoo (fs) 20140828
    Zillya Adware.Agent.Win32.9068 20140828
    nProtect Trojan-Clicker/W32.Agent.249632.B 20140828

    source: https://www.virustotal.com/en/file/10d80d07bcd0bd3cc0b60ca60d7f87461e51f6dc32357b4a439f3449e61d1d5b/analysis/1409220691/

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