Category Archives: Uncategorized

Awesomehp.com, LookingLink and SupTab Removal Instructions

I’m currently doing some testing on FreeFixer v1.08 which is planned for release on the 31th of January. As usually before a release I download lots of free downloads, that I know are filled with bundled offers, and make sure FreeFixer can remove the software that was bundled.

During this round of testing I found a bunch of new software or search engines that where added on the computer.

The first find was a bundled search engine called Awesomehp.com that changed a large number of settings in Internet Explorer and Mozilla Firefox. Here’s a screenshot of awesomehp’s search engine added to Firefox:

awesomehp in Firefox

Awesomehp.com was bundled with a download called TV.exe:awesomehp is bundled with TVEXE

If you want to remove awesomehp.com you can do so by checking the awesomehp items in FreeFixer:Awesomehp search provider in FreeFixer

There’s also an entry in the Add/Remove programs dialog, named “awesomehp Browser new tab extension“, which I have not tested to see if it works:awesomehp-add-remove

I found one setting that FreeFixer did not detect, which was Internet Explorer’s, Chrome’s and Mozilla’s startup icons, which were modified to show awesomehp.com instead of the normal start page. You have to fix this setting manually.

I’ll make sure this scan location is added in a future version of FreeFixer.

awesomehp.com firefox startpage in shortcut

The next find was LookingLink, which was bundled with the Trillian download from CNet:

lookinglink-cnet

Removing LookingLink with FreeFixer is pretty straightforward. Check lookinglinkbho.dll and the LookingLink Mozilla Firefox extension:

lookinglinkbho.dll-internet-explorer

lookinglink-firefox-extension 

There’s a LookingLink entry in the Add/Remove programs dialog, but I have not tried it:

lookinglink 

The third find was something called SubTab, which was also easy to remove. I checked the BHOEnabler.exe, SuptlePluginServiceUpdate.exe and SupTab.dll for removal which successfully remove SupTab from the machine.suptab-bhoenabler.exesuptab-suplepluginserviceupdate.exesuptab.dll-bho

There’s an entry for SubTab in the Add/Remove programs dialog:

suptab-add-remove

There’s also another entry in the Add/Remove programs dialog named “IePluginService”:

suptab-IePluginService

And some more…

Found two Firefox Extensions, named “Extension_Protected” and “Lightning Speed Dial”. I just checked them for removal in FreeFixer and they were gone.

Extension_protection Lightning Speed Dial in Firefox 

What about you?

Did you also stumble upon LookingLink, SupTab or Awesomehp,com? Did you remove them? If so, did you try the Add/Remove entries or did you use FreeFixer to remove them?

FreeSoftToday – Removal Instructions

Found another bundled piece of software today called FreeSoftToday. It opens up a pop-up with free software offers.

The FreeSoftToday pop up and freesofttoday_widget.exe in the Task Manager

These are the main files for FreeSoftToday:

The FreeSoftToday files are detected by some of the anti-virus programs when I uploaded them to VirusTotal. Here are the detection names:

  •  Avast – Win32:Eorezo-CB [PUP] 20131211
  • Microsoft – Adware:Win32/EoRezo 20131211
  • Malwarebytes – Adware.Tuto4PC 20131211
  • ESET-NOD32 – a variant of Win32/Adware.EoRezo.AT 20131211

Here’s a short video tutorial on how to remove FreeSoftToday:

BrowseSmart – How To Uninstall – A Video Tutorial

Yesterday I found another adware program called BrowseSmart. BrowseSmart can show various types of ads. During my testing it added a frame on the left side of the web browser window with “Related Searches“.

BrowseSmart's Related Searches ad links in the left part of the browser window.

BrowseSmart is bundled with free downloads. I found it in a program called “File Extractor”. The screenshot also explains what types of ads BrowseSmart can show.

BrowseSmart is bundled with software downloads

If you have BrowseSmart installed on your machine, you’ll see it listed in Internet Explorer’s and Mozilla Firefox’s extension list:

BrowseSmart 1.0.0 in listed in the Firefox Extensions

You will also see BrowseSmartBHO.dll loaded into Internet Explorer.

BrowseSmart can be uninstalled from the Add/Remove programs dialog.

BrowseSmart 1.0.0 in the add remove programs dialog

You can also remove BrowseSmart with FreeFixer. Here’s a removal tutorial:

What is Outobox and How To Remove It

Sorry for not posting or doing any work on the FreeFixer program for the last month. Due to some unexpected events I’ve spent the last 30 days in the hospital with my new born son. Luckily everything is under control and the three of us are back home.

Today I found an adware program called Outobox. It is bundled with downloads from CNET.

outobox-bundled-cnet-download

The Outobox Terms and Conditions describes the Outobox functionality as shown in the screenshot.

Outobox Terms and Conditions

Outobox can show many types of ads, such as search ads, banner ads, text ads, etc.

Unfortunately I’ve not managed to trigger the Outobox ads on my lab machine, therefore no screenshot of the actual ads. I assume the ads are labeled  “Outobox”.

Do you see the Outobox ads on your machine? Please send a screenshot and I’ll update this blog post.

If you have Outobox installed on your machine, you’ll see the Outobox Extension listed in Firefox, Chrome and Internet Explorer. You’ll also see outoboxbho.dll loaded into Internet Explorer.

Outobox 1.0.0 Firefox Extensionoutoboxbho.dll

Removing Outobox is easy. Just uninstall it from the Add/Remove programs dialog. If the removal fails you can remove Outobox with FreeFixer.

Please let me know what you think about Outobox by posting a comment.

Outobox in the Add/Remove Programs dialog

Connect Toolbar by Conduit – How To Remove

The Connect Toolbar by Conduit is now bundled with downloads on the Internet. I found it while downloading software from Download.com.

Connect Toolbar by Conduit in Firefox

It pretty straightforward to remove the Connect Toolbar. You can either use FreeFixer to remove it, or by uninstalling it through the Add/Remove programs dialog.

Connect DLC 5 Toolbar for Internet Explorer

If you want to remove the Connect Toolbar with FreeFixer, look for prxtbConn.dll,  cltmng.execltmngsvc.exe and TBVerifier.dll in FreeFixer’s scan result.

cltmng.exe and CltMngSvc-exe in FreeFixerprxtbConn.dll Connect Toolbar in FreeFixerConnect DLC 5 Firefox ExtensionConnect Toolbar by Conduit Download.com Installer

RunDll BackGroundcontainer.dll Error On Startup By Conduit – How To Fix It

Are you getting a RunDLL error on startup message saying:

There was a problem starting C:\..\Conduit\..\BackgroundContainer.dll

The specified module could not be found.

RunDLL error - there was a problem starting the Conduit backgroundcontainer.dll error - module not found

You are probably getting this error message because the Conduit file, BackgroundContainer.dll, has been removed from your computer, but your system is still configured to run the BackgroundContainer.dll file with the rundll32.exe tool.

You can get rid of this error message by removing the start-up entry in the registry and in the  Windows Task Scheduler. You can also fix the error message with the FreeFixer tool.

I’ve captured a screenshow that shows the two items you need to check for removal in FreeFixer’s scan results. Removing those two items will stop the Run DLL error from popping up during startup.

Fixing the backgroundcontainer.dll and Conduit RunDLL error message 

Did that help you remove the BackgroundContainer.dll RUNDLL error?

By the way, how did you get this error message? Did your anti-virus program remove Conduit’s BackgroundContainer.dll file, or did you remove it manually and forgot the items in the registry and the Task Scheduler?

Ominent Toolbar – search.ominent.com – Removal Instructions

Ran into a new Toolbar called Ominent today. It was installed into Firefox, bundled with a free download. Address bar searches were replaced by http://search.ominent.com.

ominent-toolbar-firefox

If you came here looking for uninstall instructions, you are in luck: It’s easy. You can uninstall it from the Add/Remove programs dialog and in Firefox’s Add-ons dialog. Check out the screenshots below.

ominent-toolbar-add-remove

ominent-toolbar-firefox-ext

By the way, it surprised me that Ominent Toolbar didn’t appear in Chrome or Internet Explorer. Did you also only get it in Firefox?

How to delete the Doko Toolbar and doko-search.com

Here’s a demonstration video on how to remove the Doko Toolbar with FreeFixer. Doko Toolbar appears to be a new variant of the Babylon Toolbar. Doko Toolbar was bundled with a free download manager.

doko-toolbar-ie-thumb

In the video I check the following files for removal: dokotoolbar.dll, dokotoolbarTlbr.dlldokotoolbarApp.dll and dokotoolbarEng.dll. I also select BitGuard.exe and BitGuard.dll for removal.

Internet Explorer’s Start Page settings is also selected to be repaired, since it was set to doko-search.com.

Here’s the video. Please let me know if have some questions about FreeFixer or the Doko Toolbar.